Staff Technical Program Manager

Job Description

Staff Tech Program Manager - Video Experience and Content Management

The Job

WarnerMedia seeks a Technical Program Manager for CNN Digital direct to consumer initiatives. Delivery is a key part of the technology team at CNN. We build global technology solutions that scale to millions of customers. We innovate on behalf of customers to delight them and address their pain points.

This role is centered around CNN+ OTT and TV apps platforms experiences, content management and application deployment teams. We need someone that is capable of developing and executing technical programs composed of many teams with a large scope; that has experience in video platforms, release management and managing cross-dependencies with platforms teams across the organisation.

An opportunity to join CNN and helping to determine the next generation of video platforms. You will bring both deep technical and program management leadership expertise, proven business acumen and judgment, and the desire to bring clarity to ambiguity.

You possess a strong technical program management background, will have demonstrated experience delivering software in video streaming, technologies, video workflows or related industry.

You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

You are an influential technical leader with a knack for getting things done. Who is able to separate what's important from what's urgent and find the best path forward from among multiple scenarios, earn the trust of stakeholders, and improve the efficiency of our cross-functional organization.

The Daily
• Lead and drive collaborative cross-functional teams to oversee the planning and software delivery of content management platforms and video experiences through to production releases.
• Work with teams to help maintain backlogs translate business requirements into technical specifications and define technical roadmaps with product and engineering as partners.
• Engage with internal and external stakeholders, manage product and platforms teams inter-dependencies, risks and communicate appropriately across the business.
• Partner with engineering to solve release processes inefficiencies, governances and operations.
• Drive engagement and facilitate OKRs goals, and establishing milestones that align with cross-functional team dependencies and strategic goals and communicate across the organization.
• Identify opportunities and define new processes that leads to better product outcomes across the business.
• Evangilize software delivery standards using agile methodologies, be the champion of teams health and performance;
• Define and own creation of new standards, advocate for our architecture, process, design system and standards across the organization.
• Deliver superior solutioning while inspiring, teaching, and accelerating others forward.
• Support new team members onboarding, tools, documentation, team distribution list; serve as the L1/L2 Support for anyone onboarding into the teams.
• Manage and track teams opex and capex finances in partnership with the portfolio manager.

The Essentials
• Bachelor's degree in Engineering, Computer Science, or a related technical field (or equivalent experience - degree not requisite).
• 7+ years of experience working directly with engineering teams.
• 7+ years of technical program management experience.
• Experience of live to VOD workflows, video streaming and content management systems and knowledge of RESTful APIs.
• Experience with modern engineering technologies and processes, including experience with AWS, JavaScript, Python, Github, QA and CI/CD
• Experience with mobile or OTT application release cycles.
• Experience with software development and managing end-to-end execution of programs that span multiple engineering teams.
• Proven track record of delivering services or applications on video platforms.
• Exercise technical judgment in solving engineering challenges involving bug triage, application deployment, continuous integration, etc.
• Experience with translating business requirements into technical/functional specifications for the engineers and ensure they are up to date.
• Experience driving complex programs across cross functional teams with interdependencies that require definition from the ground up, building processes and coordinating release schedules.
• Experience in agile/iterative development and program management methodologies.
• Excellent written and verbal (technical and non-technical) communication skills, including the ability to target communications up, down, and across the organization and to external partners.
• Comfortable toggling between big-picture planning and tactical execution.
• Partner as a technical liaison between product and engineering teams and external business partners.
• Emotional intelligence and leadership skills to influence outcomes, while building a culture of teamwork and inclusiveness.
• Identify opportunities for continuous improvement and software delivery best practices.
• Adept at ''getting things done'' in a startup style environment with lots of ambiguity but also lots of opportunity.

Preferred Skills
• Experience building solutions in distributed systems and/or developing large scale web applications.
• Ability to inspire teams to work on not just what's urgent, but what's most important.
• Ascertain the true requirements underlying feature requests; recommend alternative technical approaches and lead engineering efforts to meet aggressive timelines.
• Participate in deep architectural discussions to ensure solutions are designed for successful deployment for platform health.
• Familiarity with digital subscription products and device partner platforms

Jobcode: Reference SBJ-rn825m-3-145-119-199-42 in your application.