Sr. Technical Program Manager, Localization

Job Description

The Job

As a senior technical program manager focused on global delivery and localization, you spearhead and manage the localization on HBO Max applications and services. You'll work cross-functionally with product management, experience design, engineering, quality assurance, and release management to promote globalization and localizability best-practices. In addition, you will help build and manage a burgeoning localization process to bring world-class streaming applications to new markets. You'll drive key world-readiness requirements into feature design and development, communicate regularly with stakeholders, and manage the relationship and deliverables with a localization vendor. You will play a critical role in delivering on an ambitious, multi-year roadmap of global launches.

The Daily

In this role, you will help us to:
• Develop and promote localization best practices across multiple disciplines, including UX Design, Engineering, QA and Release Management
• Build a modern and innovative localization process from the ground up
• Formulate a point of view on how feature development cycles can mature to account for release into multiple languages and multiple markets
• Ensure best-in-class linguistic and functional quality across all supported markets for our global products
• Build collaborative relationships with partner organizations located around the world
• Develop and scale our applications for a global audience
• Identify opportunities for continuous improvement with each new launch

The Essentials

To be successful in this role, you will need:
• 5+ years of experience in technical program management or a similar role (e.g., product management, technical project management)
• Excellent written and verbal communication skills, including the ability to target communications up, down, and across the organization and to external partners
• Systems thinking and a strong sense of ownership to drive complex programs with interdependencies that require definition from the ground up
• Direct experience managing software localization projects
• Proven track record of delivering services or applications into multiple markets
• Familiarity with managing external localization vendors
• First-rate project management skills, including the ability to balance multiple, sometimes competing, priorities with date-driven timelines and a solid understanding of risk management
• Emotional intelligence and leadership skills to influence outcomes, while building a culture of teamwork and inclusiveness
• Familiarity with digital subscription products
• Technical aptitude to work closely with software engineers
• Experience with agile software development methodologies
• Analytical skills to dive into usage data and performance metrics

The Nice to Haves
• Experience in a media/streaming video company
• Direct experience managing budgets and running RFP's
• Understanding of machine translation strategies for optimization

Jobcode: Reference SBJ-g33y24-3-145-60-149-42 in your application.