Sr. Product Manager, Personalization and Recommendations

Job Description

Your New Role...

We are hiring a Senior Product Manager to join the team driving our AI/ML driven Personalization effort. You will launch new ML-optimized features and experiences like new rails/carousels/trays on HBOMax and discovery+, page structure, navigation elements, marketing messages, and much more. Your efforts will help us scale to >100m customers and be a worldwide top 3 streaming company. You will identify and quantify customer problems, approaches to address them, and A/B test different features to solve them. You will solve complex problems like how to balance human generated and ML-driven content, how to bring together movies, shows, sports and news into a seamless experience. Through this, you will help build a flexible ML / Personalization platform.

You will be part of a team of Product Managers focused on Personalization, working closely with Software Engineers and Data Scientists. The team has a diverse range of skill-sets / experience in ML / Recommenders / related fields across streaming media, e-commerce and other hi-tech problem spaces and hails from top-flight tech firms. You will partner with Editorial / Marketing professionals and discuss your efforts regularly with company executives.

Your Role Accountabilities...

The ideal candidate will have worked on personalization / recommendations / similar ML-based capabilities / features reaching millions of customers. You have an engineering / applied science background AND/OR have worked hand in hand with data scientists on such problems. You are a self-starter, and a good written and verbal communicator with peers and stakeholders. You make decisions rooted in data, are fluent in a/b experimentation and have instincts for finding insights.

You are a proven contributor to your team's strategy, adept at connecting it to business goals and partner strategies. You are a fluent communicator of strategy and direction to partners and stakeholders. You have experience with program operating rhythms and mechanisms in tech organizations. You are a collaborator that makes your team and partners more productive by sharing your area knowledge.

As a key contributor for the Personalization at WBD, you will:
• Partner with stakeholders to understand business and customer needs, and translate that into feature requirements, KPIs.
• Help establish organization goals / OKR, and drive delivery towards them with project timelines, managing commitments and risks.
• Operate well in the face of ambiguity and imperfect knowledge, drill into business data and research results to identify clear direction and focus.
• Test and launch innovative capabilities and features that drive satisfaction and retention with Discovery and HBO customers.
• Bring analytic and data-driven rigor to decision making when launching features, running a/b experiments, and analyzing customer behavior.

Qualifications & Experience...
• At least 5 years of experience across Engineering / Product Management for a technology / software product, with day to day understanding of the technologies involved.
• At least 2 years of experience in Product Management.
• 2+ years as a Software Engineer or Applied / Data Scientist highly preferred.
• Noteworthy verbal and written communication skills targeting partners and stakeholders, including with docs like PRFAQs and requirements.
• Experience building products with microservices architectures, best of breed ML / cloud platforms.
• A technical degree in Computer Science or a related field is preferred.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits…
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. $105,000.00 - $195,000.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at recruitadmin@warnermedia.com.

Jobcode: Reference SBJ-g3m7nx-3-22-51-241-42 in your application.