Quality Assurance Engineer

Job Description

The Job

Build the future of Streaming Media with us! Like to develop features that connect and impact millions of customers? The Purchase & Identity Team provides access to HBO's flagship streaming products HBO Max, no matter how you purchase your HBO Max subscription.
Our products are enjoyed by millions of customers around the world. We work closely with Product and Design to present the best customer experiences for users to manage their identity and settings across dozens of device platforms. As an SDET II on WarnerMedia's Purchase & Identity Team, you will be responsible for building high quality data-centered solutions that facilitate the self-service account management, profile management, parental controls, and more! You will ensure the quality of cutting-edge customer setting features across multiple device platforms. You will own and improve features like multiple user profiles, watch list, and device management. By working on our team, you will make some of the world's best content accessible to millions of customers in a most customized way.

The Daily

As a QA Automation Engineer II on HBO Max's Purchase and Identity Team, you will be core to ensuing the quality for HBO's flagship OTT streaming platform, along with the core applications and tooling that supports it. You will create robust, repeatable processes and automation to safeguard our customer experience as well as increase efficiency of our applications and team. Passion for learning, collaboration and fun is a must!
• Design and create test strategies - creating test plans and write test automation for individual product releases, with an eye to validating business requirements, operational needs and real-world consumer product usage.
• Plan automation and oversee the development of automation frameworks and tooling.
• Actively research new tools/methods that could prove beneficial in the implementation of automated tests.
• Review test automation codes for SDET and engineer peers.
• Collaborate with an engineering team working in an Agile process and continuous integration/continuous deployment process.
• Maintain good knowledge of product business, functional and operational requirements in order to incorporate into test strategies, day to day testing and reporting.
• Assess and communicate product/release health based upon understanding of business and consumer strategy and priorities.
• Manage multiple projects and phases of testing cycles – planning, test case development and execution simultaneously.
• Collaborate with other world-class engineers across HBO to deliver ground-breaking content and features for the future of streaming media. Ensures stability of the software release enhancements across all HBO digital products. Be a trusted resource whose expertise is sought after within in our team and across our QA and development engineering teams.
• Share knowledge, mentor and grow more junior staff.

The Essentials
• 1-3 years of experience in managing and conducting quality assurance testing, including manual and automated testing
• Develop, maintain, and monitor automated test and test suites across multiple platforms and test frameworks
• Support Feature Owners and software developers with testing strategy and coverage including automated testing
• Assist manual QA with debugging support, verifying bug repros, implementing fixes, interpreting call stacks, proactively fixing common errors.
• Familiarity with a variety of software automation tools and frameworks, such as API test and Selenium/Appium/other client test tools. Familiarity with application development concepts.
• Understanding of digital development for web, mobile and streaming platforms.
• Solid understanding of how the internet works and operates, particularly in client/server transactions with a keen knowledge of HTTP, DNS, REST, etc.
• Passionate about delivering high quality digital experiences!
• Experience working with enterprise-level digital platforms and building/testing large-scale, distributed, highly available applications.
• History of evaluating product completeness and success relative to business goals and consumer needs.
• Proven success in collaborating with both business, functional and technical resources.
• Comfortable working in an environment with a high release frequency.
• Solid experience working with bug tracking tools.
• Strong oral and written communication skills.
• A passion for learning, sharing knowledge, mentoring, and working in a team setting with engineers of varying levels of experience.
• Bachelor's Degree or higher strongly preferred.

The Nice to Haves
• Software development experience writing large, distributed applications/services in languages such as NodeJS, Typescript, Python, GoLang or Java
• Experience with observability tools such as log aggregation (Splunk/ELK), time series databases (Prometheus/Graphite) and Distributed Tracing
• Experience creating SLAs, SLOs, and SLIs for web-based services
• Experience in the media/entertainment and video streaming industry.

The Perks
• Exclusive WarnerMedia events and advance screenings
• Paid time off every year to volunteer
• Access to well-being tools, resources, and freebies
• Access to in-house learning and development resources
• Part of the WarnerMedia family of powerhouse brands

Jobcode: Reference SBJ-rekx30-13-59-82-167-42 in your application.