Sr. Product Manager

Job Description

HBO Max is where storytelling takes center stage and where creatives find a home with the support and resources to do their best work, no matter the genre or format. Whatever the viewer wants to watch is front and center and more of what they crave is easily discovered. It is where our exclusive HBO Max Originals and iconic entertainment brands thrive, with HBO, Warner Bros., DC, Turner Classic Movies, Cartoon Network and more delivering the greatest array of series, movies and specials for audiences of all ages. The platform launched in the United States in May 2020 and introduced a lower priced, advertising-supported tier in June 2021. HBO Max began its global rollout launching in markets across Latin America and the Caribbean last summer, followed by its first European launches in the Nordics and Spain in the fall. Currently available in 46 countries, there are plans for continued expansion of HBO Max in 2022.

Senior Product Manager

Level: PM4

Location: Seattle, New York or Burbank
OVERALL SUMMARY

WarnerMedia is a global media company that delivers premium content and operates one of the world's largest TV, Film & Interactive Studios that has brought you some of the most iconic franchises from HBO, Turner, Warner Bros, Otter Media including: Game of Thrones, Aquaman, The Sopranos, Scooby-Doo, True Detective, Austin Powers, Friends, Lord of the Rings, Batman, Westworld, DC Comics, Sex in the City, Teen Titans, Wonder Woman, The Flintstones, Harry Potter, The Matrix, The Big Bang Theory, and so much more.

HBO Max is a direct-to-consumer streaming service created to bring together the breadth and depth of WarnerMedia's content, including broadcast and cable TV, film studios, interactive & immersive content, distinguished news & entertainment reporting, and much more - all in one digital destination.

JOB SUMMARY

WarnerMedia Direct to Consumer (DTC), a division of WarnerMedia, is looking for a Senior Product Manager to help understand, prioritize and oversee product strategy and execution pertaining to user identity and authorization.

In this key connecting role, you will collaborate with business stakeholders and a cross-functional team of Distribution Partners, Designers, Technical Program Managers and Engineers to drive new features and improvements which aim to remove customer frustration and pain points related to accessing HBO Max across our portfolio of supported devices and platforms.

You will bring experience and deep understanding of authentication methods and standards pertaining to the TVE and SVOD spaces.

You have strong collaboration and analytical skills. You are an effective cross-functional team leader who can drive successful implementation and delivery of various subscription-related initiatives such as direct-to-consumer and third party bundles

You have strong product sense, as well as organizational and problem-solving skills. You are also experienced and comfortable navigating ambiguity and influencing without authority. You know what good looks like.
Occasional travel required. This position reports to the Director of Product Management for HBO Max.

PRIMARY RESPONSIBILITIES
• Serve as an internal subject matter expert on matters pertaining to user authorization
• Collaborate with internal stakeholders to create product requirements pertaining to authorization
• Develop relationships with internal and external distribution partners, key technical teams and business counterparts within WarnerMedia.
• Define and prioritize business requirements consisting of epic charters, user stories, and functional requirements
• Communicate vision, strategy, objectives and KPIs for new features
• Collaborate with product designers to develop best-in-class user flows
• Oversee onboarding of new multichannel video programming distributor (MVPD) partners
• Liaise with WMD distribution, legal, marketing and technical teams to ensure platform guidelines, requirements and updates are communicated with an understanding of potential roadmap impact
• Partner closely with WarnerMedia's distribution, engineering, and marketing teams to ensure successful execution of initiatives
• Be the customer-expert and solve customer problems; be fully knowledgeable of pain points experienced by customers and work with the team to identify opportunities for improvement
• Continuous reporting and analytics on performance & metrics, including post-project release impact reports, leading to actionable plans and results
• Maintain internal and external relationships with regard to technical teams, content, project management, internal departments, and vendors

REQUIREMENTS
• 4-6+ years of solid product/client management experience
• Strong understanding of SVOD marketplace and competitive dynamics
• Functional knowledge of modern entitlement validation authorization methods for achieving Single Sign On (SSO) (e.g. SAML)
• Detailed knowledge of popular video streaming platforms (e.g) Netflix and Disney+ and subscription models
• Direct experience in detailed planning and prioritization of epics and road mapping feature requests
• Exceptionally strong communicator, skilled at aligning business leaders and managing shifting priorities
• Ability to simplify complex concepts and provide the right level of detail to executive leaders
• Functional understanding of modern authorization standards for achieving Single Sign On (SSO) and Federated Identity Management
• Drive technical communications with strategic partners to help drive internal and external alignment
• Proven track record of understanding product growth and developing strategic roadmaps
• High comfort level in analytics and generating business insights from data trends
• Demonstrated ability to create Business Requirements Documents with little oversight
• Bachelor's degree in a technical discipline or equivalent experience
• Previous experience digital media product management role and functional knowledge of related technologies (HTML, JS, CSS, iOS, Android, games consoles)

Jobcode: Reference SBJ-d2nn96-3-149-229-253-42 in your application.