Manager, Business Operations

Job Description

Your New Role…

The Manager, Business Operations, will be responsible for bringing sound process development and execution to the HBO Max, d+, and BEAM promotions, strategic initiatives (e.g., Price Increases), and product monetization enhancements. You will identify opportunity, adeptly navigate ambiguity, build strong cross-functional bridges between teams, and deliver repeatable, scalable processes that serve the needs of our global cross functional partners and the business. You are versatile, flexible, and diplomatic, proactively identifying opportunities to support the execution of global promos and tackling new strategic initiatives in an ever-evolving environment. You are truly collaborative, always up for a new challenge, and enjoy making the business better for everyone.

Your Role Accountabilities…

Business Operations' roles and scope will evolve as the business does - adaptability and a wholehearted willingness to pivot and take on whatever is needed is essential.
• Support the delivery and execution of various global promotional campaigns and strategic initiatives (e.g., Price Increases) by driving the definition of project scope, develop detailed project plans, calendars, creative execution, and post launch evaluation.
• Track open issues, identify risks, and enable resolution by enlisting needed stakeholders and working groups.
• Build, maintain, and optimize tools, forms, templates, surveys, reports, trackers, and dashboards (Airtable, Asana, JIRA, Monday.com, Smartsheet, etc.) to support the project planning and execution process.
• Work cross functionally alongside marketing, product, engineering, tech, finance, legal, customer experience to turn ideas into action.
• Create and present impactful business-case storytelling for executives and stakeholders.
• Confidently lead efficient, effective meetings.
• Help onboard our stakeholders with new tools to enable scalable and repeatable operations.
• Support the team in bringing sound process development and project management to the pricing and promotions space.
• Be a champion for sensible, effective processes. Consistently monitor and enhance our current practices including process, tools, and communications plans.

Qualifications & Experience…
• Bachelor's Degree preferred
• 3-5 years of experience in project management, program management, business operations or 2-3 years as a management consultant; PMP certification is a plus.
• Strong knowledge of project management processes for governance and tracking; Familiarity with Agile/Lean methodologies is a plus.
• Proficient using project management software (Airtable, Asana, JIRA, Monday.com, Smartsheet, etc.)
• Familiarity with streaming services and/or media, production, digital supply-chain, marketing operations.
• Thrives in ambiguous, rapidly evolving environments, constantly, proactively identifying opportunities for improvement.
• Organized self-starter with a strong attention to detail and excellent written communication skills.
• Exceptional interpersonal skills, including negotiation and coalition building with cross-functional stakeholders.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits…
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. $62,790.00 - $116,610.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at recruitadmin@wbd.com.

Jobcode: Reference SBJ-gkn714-3-138-141-202-42 in your application.