Full Time Job

Senior Development Support Engineer


Athens, GA 07-02-2024
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  • Paid
  • Full Time
  • Entry (0-2 years) Experience
Job Description

Who We Are:

The world's top sports betting and lottery brands choose OpenBet as their partner for world class content, leading tech and tailored service. We have their back, so they're ready with exciting, memorable and safe sports betting experiences to entertain billions of players worldwide.

OpenBet is looking for a Senior Application Support Engineer to fill in an exciting role focusing on supporting, debugging and improving the functionality and performance of applications and systems running on high availability production environments. As a Senior Application Support Engineer with us, you'll have exposure to these systems and more, as you take our products and your career to the next level.

What you will be involved with as a Senior Application Support Engineer at OpenBet:
• Owning and investigating a wide variety of issues at both an application and database level.
• Producing robust, well-written solutions for these issues.
• Effectively communicating investigation status to the Customer.
• Deployment of fixes to live environments.
• Liaising with the development and problem management teams as appropriate to resolve issues.
• Provide support and mentorship to junior members of the team and ensure quick resolution to escalated issues.
• Willingness to participate in a rota schedule.
• Responsible for identifying and delivering improvements to the knowledge base, support processes & tools.

If you are the right Senior Application Support Engineer for us, you'll be able to demonstrate:
• Experience in an application support/development role, with a proven record of technical investigation and creating solutions to problems.
• You'll have fundamental programming skills (data structures, algorithms) in at least one major language (Java, J2EE, C, C++, etc.).
• Experience in at least one major area (Database, Linux, Web Development).
• Excellent communication skills, both written and spoken.
• An ability to learn new technologies quickly, work independently, manage workload and escalate in timely manner.

The ideal candidate would also have the following skills/experiences:
• Experience developing on Unix/Linux.
• Experience with LAMP (Linux, Apache, MySQL, PHP) website design.
• Website development skills (HTML, HTML5 and CSS).
• Web technologies and internet protocols (XML, HTTP, TCP/IP).
• Experience using version control systems (GIT, Subversion, CVS, etc.).
• Scripting skills: Bash, Perl, Python, JavaScript.

This position is hybrid, 2 days a week in the office which is located in Marousi, less than 5 minutes' walk from the yellow railway line and very close to the green line as well. Days in the office and working hours are flexible.

Shift: 9:00 - 17:30

The shifts are set ahead of time, there is no on-call shifts.

Why would you enjoy working with us at OpenBet?
• Competitive benefits, including pension plan and private insurance for you and your family members as well as extra leave days for volunteering and other purposes.
• The opportunity to work within a truly international Company, where you can expect the diversity and the opportunities of the world, mixed with a people friendly culture.
• A wide palette of training opportunities and internal and external learning sources, from onboarding, to on-the-job training by our subject matter experts.
• As a software house, we have a relaxed but highly professional environment with excellent facilities available, including on-site canteen & gym, showers, video, board and electronic sports games as well as lending library.
• We love to get together and throw a number of group events, to celebrate new comers, enjoy some good meals together and show off our sport talents as part of company tournaments (basketball, table tennis and others!).


Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Jobcode: Reference SBJ-gkx8w4-44-200-194-255-42 in your application.

Company Profile

Endeavor is a global entertainment, sports and content company, home to the world’s most dynamic and engaging storytellers, brands, live events and experiences. The company is comprised of industry leaders including entertainment agency William Morris Endeavor (WME); sports, fashion, events and media company IMG; and premier mixed martial arts organization UFC. The Endeavor network specializes in talent representation; marketing and licensing; content development, distribution and sales; event management; and a number of direct-to-consumer offerings.