Director, QA Software Engineering

Job Description

Job Title
Director, QA Software Engineering

About the Position:
People Inc. is seeking a highly experienced Director of Quality Assurance Engineering to lead and elevate our QA function across a diverse portfolio of digital consumer products. This role will define and execute a company-wide QA vision, build and lead a centralized QA organization, and ensure an exceptional user experience across our iconic brands including People, AllRecipes, InStyle, Martha Stewart Living, Better Homes & Gardens, and more.
As a senior leader within the Consumer Engineering group, you will champion quality as an essential part of our product lifecycle, collaborating cross-functionally with Engineering, Product, and Project Management teams. You will develop scalable automation frameworks, implement quality best practices, and ensure high standards for digital quality across web, mobile, API, and internal tools. This role requires a strategic thinker who is also technically hands-on when needed.
Hybrid 3x a week- NYC
In-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.

Key Responsibilities
Leadership & Strategy (70%)
• Define and execute the overarching QA strategy across multiple digital product lines and platforms.
• Build, lead, and mentor a high-performing team of QA managers and engineers, fostering a culture of accountability, innovation, and continuous improvement.
• Evangelize QA within the organization and clearly communicate the business impact of quality to executive and cross-functional stakeholders.
• Serve as a trusted advisor to senior leadership, providing guidance on quality risks, coverage, and performance.
Quality Engineering & Automation (30%)
• Develop and scale automated and manual testing strategies for web, mobile, APIs, and internal tools.
• Implement advanced test automation frameworks and integrate them with CI/CD pipelines to improve efficiency and coverage.
• Establish quality metrics, KPIs, and reporting mechanisms to measure success and continuously optimize QA efforts.
• Ensure integration of QA processes within agile development lifecycles using tools like JIRA, Git, Jenkins, and CircleCI.
Key Contributions & Deliverables
• 30% – Define QA standards, processes, and tools across digital platforms
• 30% – Monitor test performance, reporting, and feedback loops into development
• 25% – Staff development: coaching, performance management, and team scaling
• 15% – Drive innovation through research of QA trends, technologies, and methodologies
Qualifications

Education
• Bachelor's degree in Computer Science, Engineering, or a related field required
• Master's degree preferred

Experience
• 12+ years in digital quality assurance, with deep experience in both manual and automated testing
• 7+ years of managing QA teams, including managers and individual contributors
• Proven experience building scalable QA programs across consumer-facing web and mobile products

Skills & Tools
• Strong knowledge of testing types: functional, regression, performance, etc.
• Hands-on experience with Selenium, Katalon Studio, or other test automation frameworks
• Proficiency in programming/scripting (Java, JavaScript, etc.)
• Deep understanding of CI/CD and DevOps workflows (GitHub, Jenkins, CircleCI)
• Experience with cloud infrastructure (AWS preferred)
• Strong grasp of web technologies (HTML, CSS, JS, HTTP) and debugging tools
• Experience testing RESTful APIs and integrating QA in agile workflows
• Ability to develop scalable test orchestration strategies
• Clear, confident communicator capable of influencing at all levels
Personal Attributes
• Communicator: Excellent written and verbal communication across technical and non-technical teams
• Problem-Solver: Organized, independent thinker who thrives in a fast-paced environment
• Leader: A strategic and empathetic people leader who fosters team growth and performance
• Innovator: Passionate about improving quality through modern tools, techniques, and practices
• Collaborator: Works cross-functionally with humility, adaptability, and a solution-oriented mindset
It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing hr@people.inc.

Pay Range
Salary: New York: $180,000 - $200,000

Jobcode: Reference SBJ-j66wb1-216-73-216-161-42 in your application.