Technical Program Manager

Job Description

On any given day at Disney Entertainment & ESPN Technology, we're reimagining ways to create magical viewing experiences for the world's most beloved stories while also transforming Disney's media business for the future. Whether that's evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to improve flexibility and efficiency, or delivering Disney's unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.
• Building the future of Disney's media business: DE&E Technologists are designing and building the infrastructure that will power Disney's media, advertising, and distribution businesses for years to come.
• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
• Innovation: We develop and complete groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Business Operations is responsible for global program and project management, capital and portfolio management, resource prioritization, tracking and communication of performance, administrative services, AOP & LRP Planning, Space Management, and other key functions critical to the operation of the Disney Entertainment & ESPN (DE&E) Technology division.

The Global Program Management team for Commerce, Growth, & Identity leads technology teams through the development, rollout, and adoption of several capabilities that extend the functionality of our commerce platform across Disney+, Hulu, ESPN+ and Star+. In this role, you are encouraged to work with various partners including Product & Engineering Teams to coordinate cross-team initiatives that deliver on Disney Entertainment and ESPN Technology business goals & objectives.

We are a fast-paced and fast-growing team where you will have influence over the services and tools built by the team. You will also have an opportunity to learn about the international landscape and challenges in billing, payments, subscriptions, offers, and promotions as our services launch around the world.

As a Technical Program Manager for the team, you will partner with Engineering Leads to understand engineering needs, translate those needs to engineering requirements, and collaborate with all impacted teams and external partners to ensure the successful launch of many capabilities that will impact our global commerce platform. The right person for this role is proficient in technology and is comfortable with acting as a program strategist for a development team. You will need to move and adapt quickly as needs change. You are encouraged to always maintain a pulse on development progress and manage the inevitable change over the lifecycle of a project so that deadlines are met with excellent products and happy team members.

This position requires proven experience in delivering large, ambiguous, and highly technical programs. Ideal candidates must be highly proactive, detail-oriented, and able to autonomously work on multiple assignments that may span the department. They must be capable of digging into technical details and clearly communicating schedules, risks, status, and processes to a variety of business and technical audiences. They must be able to partner closely with product managers and technical leads to coordinate schedules and deliverables.

Responsibilities:
• Deliver projects from concept to completion by collaborating with engineering teams, product management and developing detailed project plans from development to deployment
• Understand architectural and design specifications. Suggest alternate solutions that achieve business goals and/or drive alternate solution development via collaborative mechanisms such as story mapping and whiteboarding
• Facilitate technical meetings; follow the discussions in order to summarize and capture outcomes
• Facilitate team agile ceremonies (standups, grooming, team retrospective and planning sessions)
• Track team progress against results and work with the determine solutions to get back on-track when the team falls behind schedule
• Engage with the development team to build delivery timelines of feature sets for projects, and be able to sequence the work based on priorities
• Collaborate with other TPMs to understand cross-team dependencies and prioritize the work to avoid impediments
• Attend project meetings and be ready to communicate team progress, risks with mitigation plans and communicate any issues
• Ability to prioritize multiple team requests and balance that against other priorities and committed work. Must understand the impact of injecting these requests to the team's backlog

Required Education, Experience/Skills/Training:
• 5+ years of experience managing large-scale, strategic, software development programs in a well-established global technology organization.
• Proven ability to facilitate effective communication across disparate teams.
• Evidence of strong planning, delivery, and problem-solving skills
• Superb written and verbal communications, presentation skills, and meeting facilitation skills (especially when working with senior leadership)
• BA/BS or equivalent experience required

The hiring range for this position in Santa Monica, California is $149,300 to $200,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney's two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Jobcode: Reference SBJ-r1536x-18-117-216-36-42 in your application.