Solutions Analyst, Product Marketing Ops

Job Description

Job Summary:
In this role, you will utilize your academic knowledge of messaging channel end-to-end solutioning to enable marketer strategies. You are accountable from solution design to solution build and deployment, to understanding the impact of your solution. Your role is critical to ensuring a high-quality user experience through a rigorous quality assurance approach and intra-team peer feedback. In this role, you are central to driving user engagement improvements via relevancy tuning our messaging to discrete cohorts.

Responsibilities:
• Engages marketers in refinement sessions to clarify strategy requirements to finalize intake.
• Builds messaging solution and conducts self-quality assurance testing.
• Conducts peer-review quality assurance for Marketing Operations counterparts to enable a deployment ready status.
• Actively monitors solution deployment for a limited period to readily identify potential bugs to remediate or mitigate.
• Utilizes business intelligence reporting or direct analytical queries to determine the business impact of the solution, and then utilizes that insight in go-forward refinement sessions or team reporting.
Basic Requirements:
• 2+ years of work experience in marketing operations, analytics, or equivalent applied roles
• Possessing a high bar for quality, and ability to readily spot potential bugs
• Superb writing skills to utilize for documentation, solution design and insights
• Effective communication skills with globally diverse cultures
• Curious and analytic mindset, striving to build expertise
• Ability to be on-call when business critical launches occur
• Verbal and writing proficiency in the English language
Preferred Requirements:
• Active certifications in messaging platforms (Salesforce Marketing Cloud, Braze, Adobe Experience Manager)
• Understanding of messaging best practices (email, push, in-app)
• Working knowledge of SQL
• Experience working in agile teams
• Verbal and writing proficiency in multiple languages
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
About The Walt Disney Studios:
For over 95 years, The Walt Disney Studios has been the foundation on which The Walt Disney Company was built. Today it brings quality movies, episodic storytelling, music, and stage plays to consumers throughout the world. The Walt Disney Studios encompasses a collection of respected film studios, including Disney, Walt Disney Animation Studios, Pixar Animation Studios, Marvel Studios, Lucasfilm, 20th Century Studios, and Searchlight Pictures. It is also home to Disney Theatrical Productions, producer of world-class stage shows.

This position is with The Walt Disney Company (Southeast Asia), which is part of a business we call The Walt Disney Studios.

Jobcode: Reference SBJ-mk44jx-216-73-216-182-42 in your application.