Master Control Operator

Job Description

Master Control Operator (Network Origination Oper I)

Department/Group Overview

Disney Entertainment and ESPN Technology brings together the Company's best-in-class product, technology, and commercialization teams together into one global organization. DE&E Technology is responsible for all distribution, network and engineering operations, sales, advertising, data, and certain key technology functions worldwide for the Company's content engines. DE&E Technology also manages operations of the Company's streaming services including Disney+, Hulu, ESPN+, and Disney+  HotStar , as well as domestic broadcast and cable television networks.  

D E&E Technology creates products, platforms, and innovations for the Disney Entertainment and ESPN/sports s egment s
of t he Walt Disney Company by driving the strategic development and use of technology, building scalable systems and products to empower our businesses and engage consumers. With global scale, local presence, and deep technological excellence, D E&E Technology helps The Walt Disney Company
optimize technology, platforms, and resources, while bringing creative ideas to life and creating industry-shaping approaches. 

The Network Origination Operator I will make use of acquired skills to operate broadcast equipment and technology within assigned operating areas to distribute live and pre-recorded programming and commercials as scheduled. The Network Origination Operator I will understand & complete these items and more, including but not limited to: protocols for live programs, commercial and program log documentation, regional feeds and market protection procedures, intercom communication procedures, media transfers for specific operating conditions and any required documentation.
Our ideal candidate must be flexible with their schedule as this is a 24/7 operation and should expect to work nights, holidays and weekends. The ability to perform the job at hand under a tight deadline while demonstrating solid interpersonal communication skills is a must. Other skills must include: organizational and planning, being able to adapt to a constantly changing environment, strong communication and a solid computer background with programs such as Outlook and Excel.

Responsibilities/Duties of the Role
• Network operation for individual recorded and/or live shows and events, content and commercial segments, in response to the changing creative and master control operational requirements of Disney network(s)
• Solid knowledge and application of network control standards & information along with operating systems. Will conduct quality control measuring and take corrective action steps to enhance audio/video in support of applicable Disney Media & Entertainment Distribution standard operating procedures
• Understanding of workflows of other Disney business units and partners, including their impact and/or specific integration with Network and Production Operations.
• Problem solving and troubleshooting techniques and effective communication with those business units to best convey the information vital for the distribution of our content
• Apply proven skill level when interpreting and understanding sophisticated information and demonstrate the ability to communicate it to others in an understandable manner
• Provide support for Disney domestic linear networks, International networks and digital platforms
• Participate in training programs, (physical, classroom, virtual, etc.) for self/career development and/or regarding any relevant equipment and workflow changes within the operation
• Embrace new technology and workflows
• Encouraged to identify problems and take appropriate steps to resolve
• Comply fully with company and/or departmental standard operating procedures.
• Demonstrate sound communication with timely follow-up analysis or problem solving with regard to operational areas or systems
• Encouraged to interact efficiently with counterparts in all Disney Network Origination facilities and closely related support departments
• Communicate regularly with direct supervisor in compliance with departmental guidelines
• Provide quality service in assigned area to all customers, as defined and assigned by management
• As vital, participate in team based projects and give recommendations for the departmental objectives

Required Qualifications
• A minimum of 2 years practical Master Control, Network Origination or related experience at the large market or network level
• Ability to work in a 24/7 operations
• Flexibility to alter shifts/days off and work overtime to accommodate projects and departmental objectives
• Must perform deadline driven tasks, work independently and lead simultaneous projects
• Work in a team dynamic environment
• Confirmed interpersonal communication skills
• Organizational, efficiency and planning skills are required
• Must be willing and able to adapt to a constantly evolving environment
• Candidates must have good computer background (Outlook, Word, Excel, etc...) and strong communication skills

Preferred Qualifications
• Knowledge of all distribution equipment and technology within assigned operating areas, including but not limited to; server based recording/playback systems, master control automation and related software
• Bilingual (written and spoken) – English/Spanish

Education
• High School Diploma or Equivalent

Preferred Education
• Bachelor's Degree in communications, digital media, journalism or related field
• Vocational School Certification
• Related master control experience

#DISNEYTECH

About Disney Entertainment & ESPN Technology:

At Disney Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Jobcode: Reference SBJ-gw2xoj-18-189-30-7-42 in your application.