Commercial Performance Manager

Job Description

Commercial Performance Manager (FTC)

About the Role & Team

This is a temporary role covering a leave of absence until March 2026

The Disney+ team is responsible for the launch and day to day operation of Disney+ across EMEA, specifically focused on customer acquisition and retention, marketing, partnerships and synergy , content programming, research and analytics.

This role will contribute to trading updates , and conduct deeper analysis on levers of commercial performance, on project-based and ad hoc market requests across EMEA.

What You Will Do
• Lead on daily, weekly and quarterly trading reporting , including pro-active improvements
• Analyse trends of trading (daily, weekly, quarterly) and flag anomalies, successes and challenges
• Drive in-depth analysis of churn in close collaboration with Analytics, and derive key insights and action plans
• Work closely with local trading leads to analyse weekly data and identify levers of performance – also in collaboration with P erformance Marketing , B rand M arketing and C ustomer M anagement teams
• Support creation and management of initiatives plan to mitigate / sustain trading performance
• Become a subject matter expert on key areas of the subscription business, driving impact through deep knowledge of acquisition and/or customer retention
• Create exec-level presentations on trading performance and action plans

Required Qualifications & Skills
• Previous trading experience
• Excellent stakeholder management with experience of dealing with senior level stakeholders
• Ability to tailor comms to different audiences (e.g. country teams, DSS, execs)
• High numeracy and analytical ability & rigour
• Strong presentation skills – regular deck preparation for stakeholders
• Data visualisation skills (e.g. Tableau)
• Strategic mindset
• Skilled at prioritising and managing multiple project schedules and deadlines that run simultaneously
• Demonstrated success in influencing cross-functional teams, stakeholders and leadership

The Perks
• 25 days annual leave
• Private medical insurance & dental care
• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
• Excellent parental and guardian leave
• Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.

Jobcode: Reference SBJ-xkwxn1-18-97-9-171-42 in your application.