Full Time Job

Lead, Technical Program Manager


Santa Monica, CA 11-09-2021
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  • Paid
  • Full Time
Job Description
Disney Streaming is looking for a Lead Technical Program Manager to join our Commerce Team and lead teams through the development, rollout and adoption of several programs that extend the functionality of the payment services across Disney+, Hulu, ESPN+ and Star+. In this role, you are expected to work with various partners including Product & Engineering Teams to coordinate cross-team initiatives that deliver on Disney Streaming business goals & objectives.

We are a fast-paced and fast-growing team where you will have influence over the services and tools built by the team. You will also have an opportunity to learn about the international landscape and challenges in the area of billing, payments, subscriptions, offers, and promotions as our streaming services launch around the world.

• Lead and grow individuals by mentoring, providing performance reviews and career growth through continuous feedback
• Partner with Product and engineering leaders to help set the strategy, roadmap, and prioritization for the payment teams
• Lead the delivery of projects from concept to completion by collaborating with engineering teams, product management and developing detailed project plans from development to deployment
• Understand architectural and design specifications. Suggest alternate solutions that achieve business goals and/or drive alternate solution development via collaborative mechanisms such as story mapping and whiteboarding
• Track team progress against deliverables and work with the team to identify solutions to get back on-track when the team falls behind schedule
• Work with the development team to create delivery timelines of feature sets for projects, and be able to sequence the work based on priorities
• Collaborate with other TPMs to understand cross-team dependencies and prioritize the work to avoid impediments
• Ability to breakdown and reconstruct a problem for better clarity amongst program stakeholders, and drive to resolution in a timely fashion
• Ability to handle multiple team requests and balance that against competing priorities and committed work. Must understand the impact of injecting these requests to the team's backlog

Basic Qualifications:
• Experienced staff manager
• Experience as a Program Manager, Project Manager, or Scrum Master for a software development team
• Demonstrated ability with Agile project management in a hands-on role
• Good skills and knowledge of servant leadership, conflict resolution, continual improvement, empowerment, and growing transparency
• Technical knowledge of architecture and development practices
• Excellent written and verbal communication skills

About Disney Streaming:

Comprised of the Company's international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business segment we call Disney Streaming.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Jobcode: Reference SBJ-gxo2w1-54-227-97-219-42 in your application.

Company Profile

Disney Streaming Services is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ and Disney+.