Full Time Job

Content Operations - Associate Project Manager


Glendale, CA 04-22-2021
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  • Paid
  • Full Time
  • Entry (0-2 years) Experience
Job Description

In 2019, The Walt Disney Company launched Disney+, a Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world. The Direct to Consumer (DTC) service will serve as the exclusive home for viewing original movies, series, short-form, and more, along with a vibrant catalog that spans classic Disney Animation to the most recent movie releases.

We're looking for talented team players with an entrepreneurial spirit, who will thrive upon the legacy of our company yet embrace unconventional thinking. You're passionate and motivated about contributing to The Walt Disney Company's direct-to-consumer experience through hard-work and determination.

As a member of the Global Content Operations team, you will be responsible for performing the day to day activities as it relates to managing Global Acquisitions for Disney+ and Star+ through the supply chain. You will be highly detail-oriented, have exceptional communication skills and be consistently motivated to solve the challenges that come with launching content on a global platform. You're a self-starter who is comfortable leading high profile projects in a fast-paced environment. You're passionate, driven and forward thinking in regards to streamlining content operations processes, taking into consideration internal and external team requirements and SLAs.

• Collaborate daily with global and local teams to track and facilitate titles through the pipeline from initial acquisition all the way to sunrise
• Support local teams onboarding new licensors, including access to relevant systems
• Work with other Disney teams to ensure content is registered correctly
• Update internal data management systems on a daily basis
• Review incoming metadata to ensure it meets Disney+ spec and organize translation
• Oversee artwork delivery into Disney systems
• Track all relevant tasks in order to provide a high level title status, taking into consideration SLAs and escalating concerns to management
• Facilitate regular meetings with local teams to review title progress and address any concerns
• Create and share weekly communication to stakeholders and wider teams on title/deal progress
• Support the team with the development of interim solutions and process improvements
• Work on ad-hoc projects as needed

Basic Qualifications:
• 0-2 years operations and/or technical solutions experience
• BA/BS or equivalent experience required
• Intermediate data analysis and Excel proficiency
• Experience with project management and collaboration tools such as Smartsheets, Confluence, JIRA, Lucidchart and Airtable
• Understanding of the digital content supply chain framework, data flow, and distribution methodology (EIDR, licensing/avails, component-based delivery)
• Understanding of video and audio formats, streaming technology
• Ability to communicate effectively with stakeholders at all levels including executive
• A personal affinity for the brands and franchises of The Walt Disney Company

Preferred Qualifications:

Required Education
• BA/BS or equivalent experience required

Jobcode: Reference SBJ-rj2vjw-3-236-231-61-42 in your application.

Company Profile

Disney Streaming Services is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ and Disney+.