Director - DTC Payment Strategy

Job Description

Responsibilities
• Manage payment processing across Discovery
• Act as Discovery's expert on payment processing

• Drive standardization of processes and system functionality across payment processes

• Establish and implement standard payment processes for the Direct to Consumer Order to Cash process.

• Select the payment methods to be used, finding ways to address the markets fully while managing risk.

• Monitor all payments, watching for factors impacting payment authorization rates and looking for ways to improve those rates.

• Support onboarding of new businesses/brands/products into standard payment processes

• Work with brands to assure that proposed offerings can be supported in payments without risking a poor customer experience

• Lead implementation of specific billing/payment related projects

• Work with customer service to resolve payment related issues
• Lead all Direct to Consumer Brands to develop a plan for future state payment functions
• Develop long term strategy

• Develop priorities and a roadmap in conjunction with engineering.

• Manage changes to priorities

Requirements
• • A combination of education, training, skills and experience in technical areas related to payments , ideally in a fast paced digital or direct to consumer environment

• Bachelor's degree in Finance , Engineering, Marketing or equivalent skills.

• Minimum of 7 years of relevant experience .

• Ability to communicate and build relationships with all functional areas of the organization.

• Ability to handle multiple fast moving projects simultaneously, work independently, and a strong attention to detail a must.

• Self-starter with willingness to take initiative and to follow through on projects.

• Demonstrated leadership skills

• Payment industry experience required.

Nearest Major Market: Washington DC

Jobcode: Reference SBJ-d88zq6-18-119-118-99-42 in your application.