IT Support Specialist

Job Description

#WeAreParamount on a mission to unleash the power of content… you in?
We've got the brands, we've got the stars, we've got the power to achieve our mission to entertain the planet – now all we're missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.
The Broadcast IT Support Specialist is in charge of providing second level support for both wired and wireless devices. IT tasks include: user account creation, software updates, patch deployment, and asset tracking.
Admin tasks include; network printer support, daily server backups, document and monitor issues, maintain corporate compliance and documentation; configure, deploy, and support IT connectivity to broadcast equipment throughout the studio and transmitter sites. Assist the broadcast operations team with projects and emergencies.

Qualifications and Experience
• Advanced use of various Windows Server operating systems and applications and services. Remote Desktop services, DNS, and DHCP.
• Advanced use of out of band management tools, IDRAC, BMC, HPRGS, and Raritan.
• Proficient with Group policy creation, and trouble shooting.
• Advanced trouble shooting experience with Windows 10.
• Proficient with macOS and Adobe Creative Cloud suite.
• Advanced use of Operating system deployment tools and concepts like MDT, and bare metal recover tools like Ghost, and Acronis.
• Advanced use of common patch application SCCM, BigFix, WSUS, JAMF Pro
• Proficient use of OneDrive, Teams, Word, Excel, PowerPoint, Access, Outlook, and SharePoint.
• Advanced use with various Antivirus tools and drive encryption software.
• Advanced with iPhone, iPad and other various 5G / 5G+ / 5GUW devices, Experience with Android is a plus.
• Advanced with wired and wireless network connectivity.
• Other duties as assigned.
This is a television station technical support position, so previous experience with TV AES and SDI signals, and ATSC transport streams in a broadcast environment is desired. Previous experience and ability to install, maintain, upgrade, and configure standard broadcast television equipment is desired.

Desired Qualities and Skills:
• Tech Savvy
• Customer-focused
• Team Oriented
• Self-Motivated
• Problem-solving
• Meticulous and Methodical
• Minimum of 7 years related experience required

What We Offer:
• Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits
• Generous paid time off.
• An exciting and fulfilling opportunity to be part of one of Paramount's most dynamic teams.
• Opportunities for both on-site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
• Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount
Paramount is an equal opportunity employer (EOE) including disability/vet.

Jobcode: Reference SBJ-mkxk73-216-73-216-31-42 in your application.