Data /Customer Support Representative

Job Description

CBS Sports Data Entry/Customer Support Representative (Freelance)

MaxPreps, a CBS Sports company, is America's source for high school sports. We aspire to cover every team, every game and every player. We do this in partnership with high school coaches by providing them with a platform to publish information pertaining to their team and athletes.

We're looking for a Data Entry/Customer Support Represntative to join our team as a freelancer. This position is for up to 40 hours per week, and is hybrid based out of our El Dorado Hills, CA office. This is a 6-month contract position starting mid to late August 2024, running through January 2025. We are looking for a self motivated, enthusiastic and positive individual who is detail focused, and knowledgeable about sports.

Responsibilities include:
• Answering phones
• Replying to customer service tickets via email
• Entering high school sports rosters, schedules and scorse
• Importing data through our in-house software
• Utilizing MaxPreps live-scoring tools to cover football games

Basic Qualifications:
• Associate or Bachelor's Degree
• Self-motivated, and detail-oriented individual
• Excellent written and verbal communication skills
• Experience with Microsoft Office Suite

Additional Qualifications:
• Prior customer support experience
• Experience with Zendesk is a plus

CBS Sports, a year-round leader in cross-platform sports coverage, broadcasts a portfolio of events on the CBS Television Network, including THE NFL ON CBS; college football, including the SEC ON CBS; college basketball, including the NCAA Division I Men's Basketball Championship; golf, including The Masters®, PGA Championship and PGA TOUR; soccer, including the UEFA Champions League and NWSL; and CBS SPORTS SPECTACULAR.

In addition, the division includes CBS SPORTS NETWORK, the 24-hour cable home of CBS Sports which televises live sports programming throughout the year, including college football and basketball games, UEFA Champions League and Europa League action, Italy's Serie A matches, Concacaf national team competitions, as well as a full slate of original programming and studio coverage.

CBS Sports also delivers an extensive lineup of global soccer coverage on Paramount+, including every UEFA club competition match, all Serie A matches as well as Concacaf national team competitions, and produces INSIDE THE NFL for Paramount+. CBS Sports Digital's multi-platform offerings include CBSSports.com and the CBS Sports apps for mobile and connected TV devices; the 24/7 streaming sports news network CBS Sports HQ; 247Sports; MaxPreps; CBS Sports fantasy games; and SportsLine.

ADDITIONAL INFORMATION

Hiring Salary Range: $17.0 - 17.0.

The hiring salary range for this position applies to New York, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.

https://www.paramount.com/careers/benefits

Paramount is an equal opportunity employer (EOE) including disability/vet.

Jobcode: Reference SBJ-g37z3x-216-73-216-71-42 in your application.