Senior Manager, Quality Assurance - Web

Job Description

ABOUT US:

ViacomCBS Streaming (formerly CBS Interactive) is a division of ViacomCBS that encompasses both free, paid, and premium streaming services including Pluto TV, CBS All Access, CBS Sports Digital, and CBS News Digital.

Division Overview:

The QA team is responsible for supporting the video streaming applications for CBS All Access on over 15 platforms.

Role Details:
Our team is looking for a Sr.QA Manager that will be responsible for leading the Web Functional QA, Growth, API, OTT and Backend. This candidate will work with senior-level management to determine product and feature launch dates. The role requires a strong leader who can prioritize several projects at once and maintain a hard line for keeping the product performing at a high level. The ideal candidate must be able to discern priority and focus resources where necessary.

Your Day-to-Day:
• Lead the Web, Growth and OTT QA team, including the QA roadmap & the team's technology stack for the responsive website, across both core and subscription features
• Work with product owners, engineers, and team partners to review new features and build comprehensive test plans with your team
• Refine the team workflow processes and regression documentation
• Work with the front-line managers to delegate and communicate assignments - along with deadlines and ETAs - to the team
• Relay any important issues, project updates and changes to partners in a timely manner
• Work with external vendors to ensure detailed regression testing is completed for each build
• Work with automation team to determine how to optimize testing time while still maintaining a high degree of thoroughness
• Additional other duties and responsibilities, as assigned

Key Projects:
• Oversee the testing and release of major upcoming application versions and QA architecture projects
• Research and implement ways to track and act upon Web QA performance
• Grow and develop the QA team's skills and help them achieve their career goals
• Organize and document for Web QA tools and processes
• Work with the team to improve test case management and scale testing processes while maintaining a high level of app stability

QUALIFICATIONS:

What you bring to the team:

You have -
• 6+ years of QA management or lead experience with an agile scrum team / environment
• 6+ years of testing experience with responsive websites
• BS/BA Degree
• Highly organized with a strong attention to detail
• Must be knowledgeable in ticketing, logging, and network capture software, such as Charles Proxy and various browser development tools
• Initiative and self-prioritization to complete various day-to-day and long-term tasks
• Experience in using a test case management system, such as Testrail, qMetry, etc
• Strong interpersonal skills and a desire to work collaboratively

You might also have -
• Experience in training Managers and QA employees in QA tools and processes
• Stay up to date in QA by studying trends in and developments in quality management
• Experience in determining issue causes, whether they be client-side, server-side, or otherwise

FUNCTION: IT/Technology Operations

Jobcode: Reference SBJ-d88z29-18-118-200-197-42 in your application.