Community & Creator Manager

Job Description

About the Role

This role is for someone who lives in the pro audio world.

BoxCast builds tools for modern live production teams, including Mixing Station Anywhere, our remote mixing product. The primary focus for this role is Mixing Station Anywhere, and it requires a community leader with a deep familiarity with live sound, digital mixing consoles, and the pro audio creator ecosystem. This is not a general community or social media role.

While Mixing Station Anywhere is the priority, you will also represent BoxCast’s core streaming platform. BoxCast provides reliable, professional live streaming solutions used by production teams across sports, worship, and live events. You’ll be responsible for connecting the dots between live audio and live streaming, sharing real-world workflows, and positioning BoxCast as part of a complete production stack.

If you love connecting with people, sharing ideas, solving problems, and geeking out over mixing consoles and live audio gear, you might be exactly who we’re looking for.

What You’ll Do:

• Own and grow the Mixing Station Anywhere community across pro audio and social channels
• Build and maintain direct relationships with pro audio creators, engineers, and educators
• Collaborate with creators to produce authentic content, including demos, tutorials, reviews, and case studies that showcase our tools in real world environments
• Act as a credible voice inside audio communities (FOH, worship, touring, broadcast)
• Guide and elevate discussions across our communities, ensuring accurate technical information and strong peer to peer engagement
• Identify and empower trusted community moderators and champions
• Develop programs to recognize, reward, and amplify community champions
• Build partnerships with installers, integrators, managed service providers, and educators
• Translate real world audio workflows and community feedback into actionable insights for our product and engineering teams
• Track and report on community health, growth, and engagement metrics

You are a strong fit if you have:

• Experience as a live sound engineer
• 3+ years of hands-on experience in community management, customer engagement, partner marketing, public relations, or advocacy
• 2+ years of experience in the pro audio or music technology industry (working with sound engineers, manufacturers, installers, integrators, or venues)
• A ‘figure-it-out’ mindset that drives project execution without a formal playbook
• Proven success as a power user on platforms like Reddit, Facebook, Discord
• Ability to turn expertise into community building playbooks

Not a fit if:

• You do not have hands-on experience using Mixing Station
• You are new to pro audio or still learning the basics of live sound
• You prefer clearly assigned tasks over self-directed relationship building
• Your background is limited to moderation or reactive community support

This role is built for someone who takes initiative, moves quickly, and thrives in a fast-moving environment.

Location: Remote U.S. (Must reside in one of the following states: Arkansas, Florida, Georgia, Indiana, Maine, Michigan, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Wisconsin)Employees located near our Cleveland, OH office are welcome to work on-site, but this isn't required for this role.Sponsorship for work authorization for foreign national candidates is not available for this position.

Compensation:Final compensation is determined by a combination of factors, including job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process.

Benefits:We offer a comprehensive benefits package including Medical, Vision, and Dental coverage, a generous time-off policy and parental leave policy for birthing and non-birthing parents, and the opportunity to contribute to your 401k plan to support your long-term goals.

Equal Opportunity Statement:BoxCast is proud to be an Equal Employment Opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status, or any other status protected by law.

Candidate Accommodations:We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or an accommodation during the interview process, please contact our People Operations team during the recruitment process.

A Final Note:You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.

Jobcode: Reference SBJ-bxnm96-216-73-216-212-42 in your application.