Site Reliability Engineer

Job Description

Bally Sports' mission is to build a transformative, participatory sports platform, anchored by the most exclusive and relevant live professional games, that provides fans a year-round opportunity to engage with content and communities they are most passionate about. We are looking for an experienced engineer who can build and lead a team that oversees and manages the successful development of multiple, key marketing, product, engineering and other complex business initiatives. This leader will work across a variety of stakeholder groups while managing an overall program roadmap and the execution of multiple project workstreams. This leader will maintain a strategic program view and be comfortable working hands-on multiple projects as the service evolves from launch.

Site Reliability Engineer, Bally Sports+
• Apply your deep knowledge and experience with troubleshooting practices to prevent and solve issues during live sports events.
• The position will have flexible working hours that follow Live event schedules. Candidate is expected to work in shifts.
• Work in parallel with our DOC (Digital Operations Center to monitor events on multiple devices.
• Pull, read, understand Charles logs.
• Help identify root cause(s) of incidents. Identify steps to mitigate the impact of any future recurrences.
• Gather device console logs from native front-end applications (iOS, Android, tvOS, AndroidTV, FireTV, Roku, Xbox, Tizen, Responsive Web).
• Configure various technical dashboard/observability platforms. Configure dashboards & alerting capabilities.
• Continuously monitor Conviva scores on all supported devices. Proactively escalate potential problems and work with engineering teams to address problems/improve streaming quality.
• Lead communication on outage bridges during real time outages.
• Lead technical troubleshooting/triaging conversations with external vendors/partners during outages.
• Send regular communication / updates during ongoing outages.
• Send technical incident notifications.
• Lead RCA analysis and distribute findings to internal stakeholders.

Requirements:
• 5+ years support experience in Live video streaming services.
• The successful candidate must be able to proactively understand and troubleshoot the workflow while keeping a high focus on Live operations, including the ability to quickly react and report any urgent matters.
• Experience in a live sports channel origination and distribution environment.
• Experience with on-air master control environment.
• Deep understanding of SCTE 104/ SCTE 35 / SCTE224.
• Deep understanding of OTT and Streaming Workflows.

Preferences:
• Experience with Harmonic VOS platform
• Experience with Conviva Analytics Platform

#Ballys

Diamond Sports Group, L.L.C, an independently-managed and unconsolidated subsidiary of Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer.

About us:

Diamond Sports Group LLC, an independently-managed and unconsolidated subsidiary of Sinclair Broadcast Group, Inc., owns the Bally Sports Regional Sports Networks (RSNs), the nation's leading provider of local sports. Its 19 owned-and-operated RSNs include Bally Sports Arizona, Bally Sports Detroit, Bally Sports Florida, Bally Sports Great Lakes, Bally Sports Indiana, Bally Sports Kansas City, Bally Sports Midwest, Bally Sports New Orleans, Bally Sports North, Bally Sports Ohio, Bally Sports Oklahoma, Bally Sports San Diego, Bally Sports SoCal, Bally Sports South, Bally Sports Southeast, Bally Sports Southwest, Bally Sports Sun, Bally Sports West, and Bally Sports Wisconsin. The Bally Sports RSNs serve as the TV home to more than half of all MLB, NHL and NBA teams based in the United States. Diamond Sports Group also has a joint venture in Marquee, the home of the Chicago Cubs, and a minority interest in the YES Network, the local destination for the New York Yankees and Brooklyn Nets. Diamond RSNs produce approximately 5,000 live local professional telecasts each year in addition to a wide variety of locally produced sports events and programs each year.

Jobcode: Reference SBJ-dy9qx0-18-219-224-103-42 in your application.