IT Support Specialist

Job Description

Overview

Audacy Los Angeles is looking for an IT Support Specialist! Join the team!

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES include the following:
• Setting up or Diagnosing staff Laptops, Desktops, Peripherals, and Software
• Imaging/Deploying hardware,, Reviewing, implementing and in many cases, refining technical documentation.
• Must be able to assemble, disassemble, reassemble, upgrade, Install, and in most instances, test and upgrade PC hardware, software and peripherals.
• Helping resolve IT related technical issues.
• Helping Team members connect to company resources in office or remotely.
• Helping Team members with handheld devices (Iphone, Android, Ipad)
• Support Team members in a timely manner and demonstrate the ability to perform with minimal oversight.
• PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee frequently has to use hands and fingers to handle or feel objects, Power tools or controls; reach with hands and arms; talk and hear. Duties include lifting, relocating, transporting technical hardware, and other office equipment. The majority of the work day will be spent walking to staff member locations to provide support as well as sitting at your desk planning and updating. Our facility is on two floors, so some time will be spent going up and down staircases or elevators.

Qualifications

QUALIFICATIONS:
• Must have proficient knowledge of Microsoft Products including, Server, Windows 10/11, Mac OS X, iOS, Android, Microsoft Office and Google Workspace
• Must have significant experience providing end-user support, using a ticketing system, documenting, Multitasking and Thrives in Fast paced environments.
• Some Linux, Scripting and Cisco network experience desired.
• Some Experience in Broadcast Media, and Radio industry technology is highly recommended.

Additional Information

Pay Transparency: The anticipated starting base salary range for California based individuals expressing interest in this position is $72,000 to $80,000. Salary to be determined by the education, experience, knowledge, skills, abilities and location of the applicant, as well as internal and external equity. Audacy offers full time employees with a comprehensive benefits package to include: health care coordinator, medical, dental, vision, telemedicine, flexible spending accounts, health savings account, disability, life insurance, critical illness, hospital indemnity, accident insurance, paid time off (sick, vacation, personal, parental, volunteer), 401(k) retirement plan, discounted employee stock purchase, student loan payment assistance program, legal assistance, life assistance program, identity theft protection, discounted home and auto insurance, and pet insurance. About Us

Audacy, Inc. (NYSE: AUD; OTC: AUDA) is a leading multi-platform audio content and entertainment company with the country's best collection of local music, news and sports brands, a premium podcast creator, major event producer, and digital innovator. Audacy engages 200 million consumers each month, bringing people together around content that matters to them. Learn more at www.audacyinc.com, Facebook (Audacy Corp), X (@AudacyCorp), LinkedIn (@Audacy-Inc), Instagram (@lifeataudacy) and Threads (@Audacy_Corp).

Responsibilities:

ESSENTIAL DUTIES & RESPONSIBILITIES include the following:
- Setting up or Diagnosing staff Laptops, Desktops, Peripherals, and Software
- Imaging/Deploying hardware,, Reviewing, implementing and in many cases, refining technical documentation.
- Must be able to assemble, disassemble, reassemble, upgrade, Install, and in most instances, test and upgrade PC hardware, software and peripherals.
- Helping resolve IT related technical issues.
- Helping Team members connect to company resources in office or remotely.
- Helping Team members with handheld devices (Iphone, Android, Ipad)
- Support Team members in a timely manner and demonstrate the ability to perform with minimal oversight.
-
PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee frequently has to use hands and fingers to handle or feel objects, Power tools or controls; reach with hands and arms; talk and hear. Duties include lifting, relocating, transporting technical hardware, and other office equipment. The majority of the work day will be spent walking to staff member locations to provide support as well as sitting at your desk planning and updating. Our facility is on two floors, so some time will be spent going up and down staircases or elevators.

Jobcode: Reference SBJ-r7p6ep-3-147-73-35-42 in your application.