Full Time Job

Senior Director, Product & Design


New York, NY 04-26-2021
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  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description

The American Society of Composers, Authors and Publishers (ASCAP) is a professional membership organization of songwriters, composers and music publishers of every kind of music. ASCAP's mission is to license and promote the music of its members and foreign affiliates, obtain fair compensation for the public performance of their works and to distribute the royalties that it collects based upon those performances. ASCAP members write the world's best-loved music and ASCAP has pioneered the efficient licensing of that music to hundreds of thousands of enterprises who use it to add value to their business - from bars, restaurants and retail, to radio, TV and cable, to Internet, mobile services and more. The ASCAP license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. With over 800,000 members representing more than 10 million copyrighted works, ASCAP is the worldwide leader in performance royalties, service and advocacy for songwriters and composers, and the only American performing rights organization (PRO) owned and governed by its writer and publisher members. www.ascap.com

Job Description:

The Senior Director, Product & Design is a strategic leader that ensures quality, operational excellence and an innovation mind-set which will help ASCAP continue to distinguish itself as thought leaders & visionaries within the performance rights industry. They will demonstrate diligence in running projects efficiently, assume the role of subject matter expert and leverage industry best practices validated by metrics & users research to translate user needs and business requirements into elegant, innovative solutions.

• Ability to lead design-centric product development projects efficiently from the discovery through launch phases in a methodical way that aligns with the product development process
• Ability to lead & execute an in-depth discovery process which includes: analysis of current process/ flow, pain points, competitive audit, and recommendations that help validate the problem statement and identify pertinent project goals
• Ability to interpret business needs and turn them into creative solutions
• Mentor the team in creating user stories that capture key requirements for the development team to execute against
• Lead & mentor the team to create all design assets (e.g. wireframes) that are presented & vetted through the stakeholders & cross-team members
• Help inform the product strategy throughout all project phases
• Ensure that all stakeholders & cross-team know the current status, critical path, timelines and responsibilities associated with pertinent action items
• See the project through launch, including testing & post launch metrics reporting
• Oversees a dedicated design team to create & implement UI/ UX design assets to support all Product team initiatives, ensuring alignment with strategic goals & forms the basis of competing in the industry
• Day to day management of the team including resource allocation, resource management & strategy
• Leverage industry best practices validated by metrics & user research when advocating new features as part of the overall product development lifecycle (comprehensive knowledge of the user & their needs)
• Collaborates well with cross-functional teams to ideate, evaluate & iterate on delightful user experiences
• Acquires a deep knowledge of product functionality for which they are working on
• Ability to present & communicate complex concepts to stakeholder and varied audiences in a clear & impactful manner
• Leverage knowledge of mobile and other areas of innovation to differentiate ASCAP from other similar entities within the PRO space
• Point of contact/ liaison for any external vendor engagements, including vetting of vendor throughout the selection process (as needed)

• 8- 10 year's experience in product and UX, including managerial experience
• Strong creative skills/ creative thinker across platforms & disciplines to deliver future forward experiences and products
• Experience directing complex solutions for digital products
• In-depth understanding of user-centered design principles and tools
• Experience managing & designing and launching mobile apps and other emerging technologies, such as AR, VR etc. Champion for user research, usability, and design
• Passionate about digital product design and enjoys the thrill of creating great user experiences
• Strong cross-functional communication and collaboration skills (engineering, marketing, product)
• Keen attention to detail
• Master's degree in Information Architecture, Software engineering, Human Computer Interaction preferred
• Experience working in an Agile/Scrum development environment

Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following:
• Very generous time-off policy
• Paid time off for approved volunteer events
• Immediate eligibility for 401(k) participation with an employer provided match
• An additional Employer paid retirement savings program regardless of your participation in the 401(k) Plan
• A choice of either network only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network
• Vision plan that offers both in and out- of network provider options
• Health care and dependent care flexible spending accounts
• Company provided basic life and AD&D insurance
• Supplemental and dependent life insurance options
• Pet Insurance, Legal Services and Identity Theft benefits offerings
• Employee Referral Bonuses

ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws.

Jobcode: Reference SBJ-r71j5q-18-204-227-34-42 in your application.

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Company Profile

ASCAP is home to more than 790,000 music writer and publisher members across all genres - the greatest names in music, and thousands more in the early stages of their careers. We are the world leader in performance royalties, advocacy, and service for music writers and publishers, and are the only PRO in the US run by its members including songwriters, composers, and music publishers.