Full Time Job

Senior Manager, Principal Product Manager - Tech

Amazon Music

San Francisco, CA 8 days ago
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  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description
Job summary
This position can be based in Culver City, CA or San Francisco, CA.

Amazon Music is looking for a Principal Technical Product Manager to lead the Immersive Content and Creator Experiences Team product team. In this highly visible role, you will manage the product vision and roadmap to scale some of Amazon Music and Alexa's biggest bets. You'll partner deeply with music programming, editorial and our artist facing teams to build a more immersive listening destination. You'll have the opportunity to build across surfaces (voice, visual, mobile, web, etc) and to work with cutting edge tech and new business processes.

A successful candidate will be customer obsessed, technical, an expert at cross team collaboration, have exemplary communication skills... and, of course, a passion for music and creators! The candidate will need to be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment, and able to think big while paying careful attention to detail. You will excel in the following areas:
• Cross-Functional Partnership: Foster tight partnerships with key stakeholders across Amazon. You are able to clearly present findings to partner teams and organizational leadership, and facilitate decision making at all levels in a distributed global team structure.
• Operations: You create simple and time-saving scalable processes that help your product, content and engineering teams meet their goals more efficiently and effectively. You are a master in using a variety of tools to solve customer problems quickly, creating clear processes to manage incoming requests from our partner teams, streamlining our operations without creating a bottleneck, and pursuing opportunities to automate internal processes.
• Customer Insights & Innovation: You live and breathe customer insights. You develop bold, innovative solutions that are grounded in a deep understanding of customer needs. You can derive insights from customer feedback, usage data, and external research, and provide input to our product and tech teams. You are comfortable leading a customer listening initiative that reports to VP level, regularly.
• Architectural Understanding: You understand how complex content delivery systems fit together to deliver customer value. You understand production pipelines and technology design best practices. You are able to act as a subject matter expert for your area, having a good sense of what is easy and what is hard, and shielding your engineering team from the noise and delivering value to operators and contributors.
• Appetite for Experimentation: You are centered on a 'test and learn 'philosophy. You drive change through validation of concepts with a quick pivot mentality. Data and feedback inform your decisions and next wave of experiments.

We take pride in having a fast-paced, collaborative culture and seek team members that contribute to this environment with their style, experience and passion. If you think you are the right fit for the position, don't miss out on the chance to grow with us.

About Amazon Music

• 8+ years of technical product management, program management or engineering experience
• 2+ years of experience with end to end product delivery
• Experience leading engineering discussions around technology decisions and strategy related to a product
• Bachelor's Degree
• Experience owning feature delivery and tradeoffs of a product
• Experience owning roadmap strategy and definition
• 6+ years of experience managing teams
• Experience defining programs, processes, and using data and metrics to determine customer-facing improvements
• Technical fluency; ability to understand and discuss architectural concepts, tradeoffs, and new opportunities with technical team members
• Some creative media experience working with: audio/video/photos/etc) either in a production or program management capacity.
• Understanding of creator tools workflows and needs.
• Proven track record of taking end-to-end ownership and driving results; demonstrated ability to manage multiple programs, work prioritization, planning, task delegation, and coordination across functional teams

• You are passionate about music and the music business
• You have experience managing voice or mobile products
• You have experience working directly with artists or production teams.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Jobcode: Reference SBJ-dy465p-44-192-65-228-42 in your application.

Company Profile
Amazon Music

Amazon Music reimagines music listening by enabling customers to unlock millions of songs, podcast episodes, and thousands of curated playlists and stations with their voice. Amazon Music provides unlimited access to new releases and classic hits across iOS and Android mobile devices, PC, Mac, Echo, and Alexa-enabled devices including Fire TV and more. With Amazon Music, Prime members have access to ad-free listening of 2 million songs at no additional cost to their membership. Listeners can also enjoy the premium subscription service, Amazon Music Unlimited, which provides access to more than 75 million songs and the latest new releases. Amazon Music Unlimited customers also now have access to the highest-quality listening experience available, with more than 75 million songs available in High Definition (HD), more than 7 million songs in Ultra HD, and a growing catalog of spatial audio. Customers also have free access to an ad-supported selection of top playlists and stations on Amazon Music. All Amazon Music tiers now offer a wide selection of podcasts at no additional cost, and live streaming in partnership with Twitch. Engaging with music and culture has never been more natural, simple, and fun. For more information, visit amazonmusic.com or download the Amazon Music app.