Head Of Live Merch

Job Description

About Amazon Music

The Amazon Music for Artists team operates at the intersection of artists and their fans. We are a start-up team that is heavily focused on innovation, and with our growth we are seeking a visionary to lead a team focused on the next generation of products that serve artists. This is an opportunity to help define the future of artist and fan experiences, and Amazon Music's place in it.
Amazon Music is looking for a driven, strategic, customer-centric BizTech leader to help reinvent live music experiences and grow our Music Merch business. Music and fashion have been intertwined for decades, and this leader will lead a team to launch new live event experiences that authentically connects artists and fans through merch-including within Amazon Music, Amazon Music For Artists, building shoppable content experiences for livestreams, and more.

The ideal candidate will have a track record of leading teams to launch new businesses, lead business development, build innovative products, and create new experiences in the music and/or fashion industry. You are able to partner with product and operation teams to define customer experience and build new business models, marketing teams to drive artist and fan adoption, and Finance to build P&Ls. You will be able to distill a bold vision for the future into experiences and features we can launch iteratively and experimentally, and you know how to build support for their vision while taking input from other creative contributors. Experience working directly with artists and their teams is a plus, as is experience in the live events and music merch industry. The right candidate stays on top of the fashion and music industry and competitive trends and can execute at a strategic and leadership level to drive sales and margin growth while ensuring a best-in-class customer experience.

Key job responsibilities
• Define business and product strategies, activations, and experiences that enable artists to drive engagement with their fans through live event merch.
• Lead our Live Event Merch team, partnering closely with Fashion, Retail and Ops, Twitch, Amazon Live, and Prime Video to define the future of live event merch through Amazon.
• Secure and manage relationships with external industry partners, inclusive of record labels, artist managers, concert promoters and venues, and technology companies.
• Own the P&L of Live Event merch possessing a complete understanding of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving projects and promotions to achieve business objectives)
• Lead a team of vendor managers to develop and grow Amazon partners, vendors, and brands, ensuring best-in-class customer experience at launch amid high-visibility activations
• Lead a team of product managers to invent new ways to connect artists and their fans through live merch initiatives, features, and experiences
• Develop and launch unique artist merch collections that are disruptive in the marketplace, drive marketing initiatives to increase category awareness, and create processes to maximize profitability for artists and the category over the long term
• Have a thorough understanding of the fashion and music industry, seasonality and business trends/events, and continually monitor competitor/industry developments
• Identify, pitch, and develop new partnerships in the live merch industry across artists, management companies, talent agencies and record labels.

We are open to hiring candidates to work out of one of the following locations:

Culver City, CA, USA

BASIC QUALIFICATIONS

Basic Qualifications
• 15+ years overall business experience with 5 to 7 years of relevant senior level experience
• Bachelor's degree
• Relevant senior level experience running an apparel, fashion, or merch business
• Experience communicating complex business concepts in verbal and written form
• Effective quantitative analysis, problem solving and project management skills
• Experience using Microsoft Excel to manipulate and analyze data
• Experience building compelling presentations and leading business development across a variety of external partners
• Experience presenting metrics and goal progress to stakeholders
• Effective track record of recruiting, hiring and developing talent. Proven experience leading teams & cross-functional projects.
• Proven negotiating skills and influencing abilities with small and large partners

PREFERRED QUALIFICATIONS

Preferred Qualifications
• Music industry experience across some combination of artist management, artist and label partnerships, music merchandise, live events, and music-focused technology products.
• Experience working with creative directors, visual designers, and manufacturers to create new products

Additional qualifications
• Analytical and quantitative skills; bias towards data-based decision making.
• Relentless bias for action. One of your favorite things to do is launch, learn and iterate. You know what matters most to customers and can simplify product requirements to deliver benefits to customers as quickly as possible.
• Proven ability to make smart feature (customer experience) versus time-to-launch trade-offs. You have experience using data and metrics to back up assumptions and assertions of business value.
• Proven ability to understand and solve complex business problems, leveraging your strong analytical skills and ability to dive deep, to create effective strategies.
• Excellent communication skills, particularly written skills. You are as comfortable speaking in front of the company at an all-hands meeting as you are writing a detailed six-page narrative on your products that you can defend with the highest levels of senior leadership.
• Effective collaboration skills, with a proven ability to work across functions and influence senior leaders. You quickly earn the trust of people you work with. People enjoy and have fun working with you.
• Passionate about music. We obsess over and build products that we want to use ourselves.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction record.

Jobcode: Reference SBJ-rby20x-18-191-89-16-42 in your application.