Kgo - Broadcast Systems Specialist

Job Description

KGO-TV is seeking a Broadcast Systems Specialist; an individual with a solid I.T. background that will be responsible for the installation, maintenance, and support of the entire I.T. infrastructure at KGO-TV, with expert knowledge of the following types of systems: file/print/email, newsroom computer systems (NRCS), server-based digital video and audio, non-linear editing, production and on-air automation systems, graphics systems, and their associated software and hardware infrastructure.

The ideal candidate will have several years experience providing IT and Engineering support in a television broadcast environment with a hands-on understanding of broadcast News and Master Control/On-Air support at a medium to large market television station, using Dalet, Ross Overdrive and Xpression, Imagine, or similar systems. The candidate must also be proficient with Cisco LAN/WAN switches and routers with a proven ability in diagnosing complex systems and be able to identify, troubleshoot, and remedy critical on-air issues.

Excellent communication skills are essential to understand users' requirements and provide training on new systems. Project management experience is desired.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The Broadcast Systems Specialist will be flexible with their schedule and have the ability to undertake a variety of roles by bringing a diverse skill set to our organization. Primary responsibilities include the support and maintenance of all station I.T. and Broadcast servers and PCs for the main office as well as 5 remote bureau sites. In addition, the Broadcast Systems Specialist will be called upon to provide solutions for a broad range of problems / tasks. The ability to troubleshoot problems and adapt to new situations in a time-sensitive environment is a must.

Job Responsibilities
• Install, support, and maintain all I.T. related aspects of the On-Air broadcast television environment.
• Create, configure, and maintain Windows, MacOS, and Linux environments.
• Support, deploy, and provide end-user desktop support on Windows operating systems, interfaces, and utilities as well as remote laptop support using Citrix and/or VPN connectivity.
• Create and maintain updated documentation and related diagrams using Visio / AutoCAD.
• Maintain and troubleshoot MS SQL, Oracle, and MySQL databases.
• Support, troubleshoot, and maintain the integrity and security of the network infrastructure and manage the network firewalls, switches, and routers.
• Ensure all computers and servers are kept protected from viruses by ensuring the definition files are kept up to date and latest security patches are applied to all systems.
• Must be ''on call'' to troubleshoot equipment problems at any time.
• Establish, post, and update maintenance and current operating procedures for station technicians to follow.
• Interface with equipment manufacturers and vendors.
• Communicate effectively with other department personnel.
• Other duties as assigned.

Basic Requirements
• Minimum 2 years experience using Cisco IOS.
• Excellent communication and interpersonal skills, both oral and in writing.
• A positive attitude towards a flexible schedule, strong attention to detail and a customer service focus.
• Firm grasp of project planning and implementation with the ability to meet deadlines.
• Solid troubleshooting methodologies that apply to the networked Server / PC environment and standalone workstations. Know how to work through unfamiliar situations by immediately identifying the relevant facts to solve the problem quickly.
• Solid understanding of Windows, MacOS, and Linux environments.
• Solid understanding of IP subnetting and networking configurations including DHCP and DNS.
• Support experience with remote access products and solutions.
• Firm understanding of authentication methods to MS Active Directory, client/server authentication.
• Knowledge of programming and command line scripting.
• Understanding of video streaming technologies and protocols.
• Experience with Solar Winds or similar software desired.

Required Education:
• High school degree or equivalent

Preferred Education:
• A degree in Information Systems / Technology / Broadcast Engineering field or minimum (5) years of related work experience.

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About ABC Owned TV Stations:

This position is with KGO Television, Inc, which is part of a business we call ABC Owned TV Stations.

Jobcode: Reference SBJ-g40jvz-3-139-82-23-42 in your application.