Intern - Product Management

Job Description

PRODUCT INTERN – TM Core, Common Capabilities

Location: NYC

Division: Enterprise, Ticketmaster Core

Line Manager: Director, Product Management

THE TEAM

Ticketmaster's Common Capabilities Core Team works to offer simplified integration and collaboration for Marketplace, Enterprise and Partners to help sell clients' tickets globally and unlock future business opportunities, paving the way for Ticketmaster's long-term product strategy.

THE JOB

We are currently looking for an enthusiastic Product Management Intern to join our Ticketmaster Core Team, which is part of Ticketmaster's Enterprise line of business. As Product Intern in our team, you will assist in building products from existing ideas, and help to develop new ideas based on industry best practices and your collaboration with our market representatives and clients. In this role, you will be able to develop general understanding of live events and ticketing and the competitive landscape.

You will join as a member
of the team developing the API strategy for Ticketmaster's core ticketing platforms. These are the heart of Ticketmaster's sales engine, where orders are processed, and ticketing inventory is managed. As a result, all of Ticketmaster's fan and client-facing UI surfaces integrate with these platforms, as do numerous external partners and competitors. This intern will perform internal and external product research, which will enable them to participate in the drafting of our API strategies and roadmaps.

You will be mentored by seasoned Product Managers and can expect to gain on the job experience in many aspects of Product Management. You will be expected to have an appetite to focus on our users, markets and technology to understand their problems and find innovative solutions to deliver on the needs of our clients.

The ideal candidate is both analytical and creative and is curious about large scale, data-driven applications using the latest technology.  

WHAT YOU WILL BE DOING
• Analyse market requirements for current and future products by conducting market research and analyzing data and reporting needs.
• Define product specifications using clear and consistent user stories with any acceptance criteria or supporting documentation supplied.
• Collaborate with creative and engineering teams during the development cycle to ensure the product meets customer requirements.
• Analyse and report
on the performance of features in production, reflecting on successes and identifying areas for continuous improvement.
• Assist Product Managers with profitability analysis and business cases.
• Conduct competitive benchmarking.

YOU
• Excellent interpersonal skills.
• Ability to work in a fast-paced environment with tight deadlines.
• Results orientated and delivery focused.
• Strong attention to detail.
• Excellent presentation, written and oral skills.
• Flexible approach to working hours.

TICKETMASTER VALUES

Rock Solid Reliability – We earn the trust of clients, co-workers and fans; We set clear expectations; We deliver high quality work on time and on task; we take the time to do things right.

Winning Teamwork – we collaborate with others; we share information openly; we listen and take time to empathize and understand where others are coming from; we show recognition and appreciation for the contributions of others.

Act with Integrity – we am proud of the way we represent myself and the company to others; we act with good intentions; we have direct, honest conversations while creating a safe work environment for open dialogue; we represent information and data accurately and completely.

Belonging - We are committed to   building   a culture in which all people can be their authentic selves,   have an   equal voice and opportunities to thrive. 

CULTURE

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

You would have got a first feel of what it is like working at Ticketmaster through our career site and looking at our Ticketmaster Values. Are you ready to start your journey with us? One of your first stops would be our Going Live Session, our own way of welcoming you to Team Ticketmaster.

Ticketmaster is the world's largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster now processes over 500 million tickets. As part of Live Nation Entertainment, the largest live entertainment company in the world, Ticketmaster is traded on the New York Stock Exchange as NYSE: LYV.

Ticketmaster operates in over 30 countries across North America, South America, Europe and Asia Pacific. Overall, the company employs over 6,500 individuals. Ticketmaster was established in Phoenix, Arizona in 1976.

The expected compensation for this position in NYC is:
$20.00 USD - $25.00 Hourly
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions.

Jobcode: Reference SBJ-d2pj3y-216-73-216-222-42 in your application.