Intern - CRM

Job Description

Title: CRM Intern
Location: Beverly Hills, CA and/or CA remote

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Live Nation Concerts, Front Line Management Group, Ticketmaster.com, and Live Nation Network. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company,
representing over 250 artists. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

THE TEAM
On the CRM team, it is our mission to strengthen the relationship we have with our fans by providing an exceptional experience, which requires delivering the right message, to the right fan, at the right time, through the right channel. To do this, we dig deep to understand our fans so we can personalize their experiences and drive engagement and ticket sales.

THE ROLE
Live Nation is looking for a CRM Intern to help the team with their operational tasks for Live Nation and Venue Nation's multi-channel CRM campaigns, including email and push. We are seeking someone who is proactive, super-organized, has exceptional attention to detail, strong communication skills, data curious and thrives in a fast-paced environment.

WHAT THIS ROLE WILL DO
• Be part of a dynamic team that is responsible for providing daily email and push marketing campaign support for Live Nation and Venue Nation, including audience segmentation, audience builds, A/B testing, QA and deployment in Salesforce Marketing Cloud (SFMC)
• Research and evaluate the questions of CRM stakeholders regarding how to utilize the resources of the department
• We have a variety of teams and problems where you can work and learn; from Engineering, Analytics, Marketing Automation, Product, to Venue and Tour Marketing Team members – see the music business up close from all sides to better understand the elements involved with placing a tour on sale

WHAT THIS PERSON WILL BRING
• Current College Student or recent grad
• Knowledge and/or interest in the music industry
• Advanced writing skills, ability to organize and distil complicated topics to accessible summaries
• Strong technical skills in Microsoft Office Suite, Google Suite
• Excellent communication and interpersonal skills, with the ability to build relationships across departments and functions
• Working knowledge of HTML programming and HTML editors. Basic knowledge of programing or MySQL a plus

Live Nation's policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation's health and safety protocols and policies as they change from time to time.

Jobcode: Reference SBJ-d95oxk-3-133-130-70-42 in your application.