Spring Virtual Intern - Business Operations


Remote / Virtual 10-15-2021
  • Paid
  • Internship
  • Entry (0-2 years) Experience
Job Description

Spring 2022 Virtual Intern, HBO Business Operations (Publishing Ops)

The Team
The Business Operations team builds connective tissue for HBO Max, empowering our cross-functional partners with the tools, processes, and structure they need to do their best work. On the daily, we partner across all teams in the organization to define processes, drive efficiency and create visibility. We are versatile, flexible, and diplomatic, proactively identifying opportunities to support our cross-functional partners by improving BAU operations and tackling new strategic initiatives in an ever-evolving environment.

The Role
The Business Operations Intern (Publishing Ops) will support the day to day operations of the Publishing workstream, which is responsible for the content scheduling, uploading, and placement of assets on HBO Max. You will identify opportunity, adeptly navigate ambiguity, build strong cross-functional bridges between teams, and deliver repeatable, scalable processes that serve the needs of our cross functional partners and the business as a whole. You are diplomatic, tactical, and kind, someone who is detail-oriented but consistently keeps the bigger picture in mind. You are truly collaborative, always up for a new challenge, and enjoy making the business better for everyone.

The Daily
• Biz Ops' roles and scope will evolve as the business does - adaptability and a wholehearted willingness to pivot and take on whatever is needed is essential.
• Ultimately responsible for scheduling, publishing, and uploading of assets for all HBOMax content within the internal HBOMax scheduling tool
• Work within the scheduling tool to create strategy and business requirements for the tech team, solutioning workarounds, and moving the strategic vision forward
• Develop and drive communications plans to keep all key stakeholders aware of upcoming build events, major title launches, planned tool improvements, etc.
• Support the documentation and creation of training materials for existing processes and make suggestions for enhancement and simplification as needed
• Create and present impactful business-case storytelling for executives and stakeholders.
• Maintain strong, trusted relationships within all of our cross-functional partners

The Essentials
• 1+ years of experience in business operations, project management, content operations or similar
• Knowledge of competitive landscape including SVOD, AVOD, and OTT services as well as knowledge of Content Management Systems (CMS)
• Experience executing scheduling vision
• Thrives in ambiguous, rapidly-evolving environments, constantly, proactively identifying opportunities for improvement; start-up experience a plus.
• Exceptional interpersonal skills, including negotiation and coalition building with cross-functional stakeholders.
• Knowledge of project management processes for governance and tracking; Familiarity with Agile/Lean methodologies is a plus.
• Familiarity with streaming services, digital supply-chain and content management systems (bonus points for experience with international and/or AVOD)
• Working knowledge of database, ticketing and project management tools such as Excel, Airtable,, ServiceNow etc.
• Self-motivated, accountable, and impeccably organized.

The Ideal Candidate
• Passionate about Entertainment. You know odd facts about random TV shows or Movies
• Possess deep understanding of personalization space and video streaming industry
• Highly organized with deep attention to detail
• Executes against a vision via small, medium, and long-term projects
• Thrives in a team that believes in working fast, accountability, and learning from mistakes

Internship Program
• Students must be currently enrolled in a college degree program for the full duration of the internship
• Spring 2022 program dates are January 24th - April 15th; must be available for full program duration
• Part-time schedule (16-24 hours/week) designed to work around class schedule
• Company-issued computer provided for the duration of the internship program.
• Competitive salary; relocation is not provided
• Hands-on work with passionate, talented team members in your field
• Networking opportunities with industry-leading professionals
• Engaging events including executive speakers sessions, professional development workshops, and more

Jobcode: Reference SBJ-rzppe3-52-23-219-12-42 in your application.