Summer Intern - DTC Tier 1 Operational Support

Job Description

About the Role & Program
The  DTC Tier 1 Operations Team is seeking a high-performing  Strategic Operations Intern to support and enhance the execution of core operational initiatives across quality assurance, data intelligence, and cross-functional communications.
This internship is a unique opportunity to work at the intersection of strategy, execution, and continuous improvement within a high-velocity, consumer-focused operations environment. The ideal candidate is not only operationally minded but also strategically curious, eager to understand the ''why'' behind processes and contribute to their evolution.
This internship is designed not just to provide support - but to multiply impact. By assisting with high-leverage, process-driven tasks from full-time team members, the intern enables increased focus on strategic priorities, innovation, and cross-functional alignment. In turn, the intern gains real-time exposure to how elite operations teams think, plan, and execute - preparing them for future roles in business operations, program management, or corporate strategy.
What You Will Do
The  DTC Tier 1 Operations Team is seeking a high-performing  Strategic Operations Intern  to support and enhance the execution of core operational initiatives across quality assurance, data intelligence, and cross-functional communications.
This internship is a unique opportunity to work at the intersection of strategy, execution, and continuous improvement within a high-velocity, consumer-focused operations environment. The ideal candidate is not only operationally minded but also strategically curious, eager to understand the ''why'' behind processes and contribute to their evolution.

Key Responsibilities:
1. Data Intelligence & Operational Reporting
• Aggregate, structure, and analyze operational data to identify trends, gaps, and improvement opportunities.
• Support the development of dashboards and reporting tools to inform strategic decisions at both team and leadership levels.
2. Cross-Functional & Tactical Execution
• Serve as a versatile resource for daily operational needs, from on-the-floor coordination to administrative optimization and project-based execution.
• Partner with cross-functional teams (e.g., operations, data science, workforce management) to align frontline tasks with broader business objectives.
3. Strategic Communications & Documentation
• Draft internal communications, standard operating procedures (SOPs), and team updates that drive clarity, alignment, and transparency.
• Support knowledge management efforts, ensuring that documentation is centralized, accessible, and action-oriented.
What You'll Gain:
• Strategic Exposure: Insight into how frontline operations integrate with enterprise-level business strategy.
• Analytical Experience: Opportunities to translate raw data into actionable insights that shape real-time decisions.
• Operational Fluency: Hands-on experience in an agile, customer-obsessed operations team solving complex, time-sensitive problems.
• Professional Development: Mentorship from experienced operations leaders and visibility into career paths in business operations, supply chain, and strategy.
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Required Qualifications & Skills
• Strong analytical skills, with experience in Excel, Google Sheets, or BI tools (e.g., Tableau, Looker, Power BI).
• Excellent communication skills with a knack for distilling complexity into clarity.
• Proactive, adaptable, and intellectually curious; thrives in fast-paced environments.
• Demonstrated interest in operations strategy, systems thinking, or continuous improvement.

Education
Currently enrolled as a junior or senior pursuing a bachelor's degree in Business Administration, Data Science, Data Analytics, Operations Management, Industrial Engineering, Supply Chain, or a related discipline.
Eligibility Requirements & Program Information
Candidates for this opportunity MUST meet all the requirements below:
• Be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR currently participating in a Disney College Program or Disney Internship
• Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.
• Be at least 18 years of age
• Possess unrestricted work authorization

Additional Information
• The approximate dates of this position are May/June 2026 through August/September 2026
• Able to provide/have reliable transportation to/from work
• Fully available from Monday-Friday for the duration of the position, 40 hours per week
The pay rate for this internship in Texas is $22.50 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
About Disney Direct to Consumer:
Disney's Direct to Consumer team oversees the Hulu and Disney+ streaming businesses within Disney Entertainment helping to bring The Walt Disney Company's best-in-class storytelling to fans and families everywhere.

This position is with Hulu, LLC, which is part of a business we call Disney Direct to Consumer.
Hulu, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

Jobcode: Reference SBJ-j68qve-216-73-216-222-42 in your application.