Summer Fall Intern - Content & Brand Insights Social Media Analytics

Job Description

About the Role & Program
Disney Entertainment's Research, Insights & Analytics (RIA) division serves as a center of excellence, consisting of more than 100 world-class researchers who measure all aspects of media consumption across a wide range of networks, digital properties, and SVOD services to guide The Walt Disney Company.
This role will support the Social Media Analytics team, a subset of the Content, Consumer, & Brand Insights team, which is responsible for providing actionable, data-driven consumer insights to inform decision-making for Development, Programming, Marketing, and Strategy across some of the most recognizable brands on television.
This internship is a full-time, six-month commitment in the Burbank, CA area from June 2026-January 2027.
What You Will Do
The Social Media Analytics Intern will collect and analyze social media data related to key television programs, brands, and talent through the use of social listening and analytics tools. The intern will help identify trends, craft insights, and develop presentations and deliverables that inform important Marketing, Programming, and Development decisions.

Required Qualifications & Skills
• Experience using Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Self-starter with passion, energy, and enthusiasm to impact the future of content.
• Strong communication skills (verbal, written, listening).
• Strong strategic critical thinking and analytical skills.
• Exceptional organization, time, and project management skills.
• Dedication to delivering the highest quality work; unflagging attention to detail.
• Flexible; embraces new assignments with a can-do attitude as priorities change.
• Collaborative and able to work across a variety of teams and establish strong relationships.
• Skilled at data visualization and creating impactful presentations and deliverables.
• Experience gathering, analyzing, and interpreting data and reporting on the results.
• Social media savvy with proven competency across platforms including TikTok, Instagram, Facebook, X, YouTube, etc.
Preferred Qualifications
• Familiarity with ABC and Freeform television series.
• Previous experience working at a network or studio.
• Previous internship experience in a related research and/or social analytics field.
• Experience with social listening or media monitoring tools.
• Advanced computer skills; SPSS, Tableau, or Snowflake experience a plus.
• Advanced PowerPoint and design skills a plus.

Education
• Junior or Senior year preferred.
• Major or previous coursework in Marketing, Communications, Media Studies, Sociology, Psychology, or a related major is preferred.
Required Materials
• Candidates are asked to submit a sample of an analytical or insights-driven project they have completed.
Eligibility Requirements & Program Information
Candidates for this opportunity MUST meet all of the below requirements:
• Be enrolled in an accredited college/university pursuing a degree taking at least one class at time of application OR currently participating in a Disney College Program or Disney Internship.
• Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.
• Be at least 18 years of age.
• Possess unrestricted work authorization.

Additional Information
• This internship is a full-time, six-month commitment in the Burbank, CA area from June 2026-January 2027.
• Able to have a consistent, reliable work schedule throughout the internship.
• Fully available Monday through Friday for the duration of the internship, 40 hours each week.
• Able to provide own housing for the duration of the internship program in the Burbank, CA area.
• Able to provide/have reliable transportation to/from work.
Recommendation – Print This Role Description: We encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for an interview. Note that this role description will not be accessible once the posting is closed.
The pay rate for this role in California is $22.50 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
About Disney Entertainment Television:
Disney Entertainment Television is a collection of renowned content brands at The Walt Disney Company creating original entertainment and news programming for the company's streaming platforms Disney+, Hulu and Star, and its broadcast and cable networks. Its extensive portfolio is comprised of ABC Entertainment, ABC News, ABC Owned Television Stations, Disney Branded Television, Freeform, FX, Hulu Originals, National Geographic Content and Onyx Collective, in addition to Disney Television Studios, which include 20th Television, 20th Television Animation, ABC Signature and Walt Disney Television Alternative. Responsible for over 4,500 hours of programming a year across more than 300 programs of all genres, Disney Entertainment Television's creative brands are at the forefront of groundbreaking storytelling, captivating audiences and generating critical acclaim. In 2023, Disney Entertainment Television's programming excellence earned 163 Emmy® nominations across daytime, primetime, news & documentary, and children's & family categories.

This position is with American Broadcasting Companies, Inc., which is part of a business we call Disney Entertainment Television.
American Broadcasting Companies, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

Jobcode: Reference SBJ-nebw0k-18-97-14-80-42 in your application.