Intern - IT

Job Description

Responsibilities
• Assist in providing 1st and 2nd level technical support for IT hardware and software related incidents.

• Assist in carrying out tasks associated to a variety of hardware and software projects.

• Assist in properly document resolved incidents into the ServiceNow ITSM system.

• Assist in the Installation, setup, and configuration of end-users' assigned IT hardware including (PCs / Laptops / Tablets / Printers/ Mobile devices).

• Assist other members of the technical team while working in projects and or providing time sensitive solutions to opened incidents and/or requests.

• Assist in maintaining accurate inventory of serviced equipment, utilizing existing tools and processes in order to keep track of IT assets.

Requirements
• Ability to understand technology related to Windows 10, Apple OSX, Office 365, and Google Suite.

• Understand and write in the English language

• Be a team player with good work ethics.

• Possess good time management skills.

• Capable of lifting items with at least 30 lbs.

Jobcode: Reference SBJ-gkkwq0-3-133-131-168-42 in your application.