Community Product Specialist, Shorts
San Bruno, CA US
The TV and media industry is changing and our team is focused on building the future of TV for YouTube. Our operations team works cross-functionally across Engineering, Product, Business Development, and Finance on a variety of initiatives spanning YouTube TV, YouTube Originals, MLB Game of the Week on YouTube, and more. We are looking for strong and passionate leaders who can help us scale operationally.
As a Business Operations Manager, you will support operational and strategic initiatives across three primary areas: 1. Content acquisition costs, including on-going partner payment operations, contract review and compliance, and monthly subscriber reporting, 2. Service level metrics, workflow drivers, KPIs, and budgets to drive sustainable scaled operations, and 3. Ad-hoc projects, including designing new operational workflows, supporting new product features/launches, etc.
This role is fast-paced and will involve balancing multiple projects, influencing cross-functional teams, running on-going service operations, and delivering operational improvements and enhanced tooling. You will cultivate a trusted service-centric ecosystem and serve as an adviser and business partner to the broader operations team.
You're passionate about YouTube and next generation media offerings, a strategic thinker, highly analytical, an excellent problem solver, a fast learner, comfortable with ambiguity, and able to focus on the details while thinking strategically.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.