Full Time Job

Manager Of Technology

NBCUniversal

Salt Lake City, UT 09-24-2020
  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description

Responsibilities
• Leads large projects, including the design and deployment of new IT systems and services
• Accountable for the overall planning, execution, and success of complex projects.
• Supports the technical vision that aligns with product and business goals.
• Establishes relationships with technology vendors
• Ensures efficient and effective technology and Internet access for a group of users
• Organizes troubleshooting or repair when necessary for IT equipment
• Oversees information security and maintains network and user security through hardware or software installation or through education
• Tracks inventory and status for hardware and software throughout an organization
• Monitors performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
• Manages a team of specialists in support, installation, networks, and purchase
• Develops emergency plans for equipment, power, or security failure to preserve technology and data
• Occasionally assist with facility maintenance and Environmental Health and Safety issues.
• Willingness and ability to travel domestically
• Perform installation, maintenance, and repair of all technical equipment
• Assist in design, development, and execution of station projects with or without supervision
• Help maintain UHF/VHF transmitters, microwave equipment, studio equipment, buildings and all other equipment associated with our facilities.
• Ensures that all projects are completed in a timely manner and on budget
• Develop and perform a preventative maintenance and safety inspections to reduce equipment failure or accidents
• Partner with vendors to best service the needs of the station and troubleshoot issues as needed
• Facilitate continuing education on emerging technologies with technical and operations staff
• Keep maintenance logs and databases for problem resolution and identify recurring issues
• Ascertain and satisfy other departments' needs for service
• Oversee our mission critical systems, including testing back-up systems, training employees on handling such situations in order to ensure no loss of air time
• Have expert knowledge regarding equipment, technology, and systems and be able to step in an assist in emergency situations
• Assist in developing and implementing Capital and Operating budgets
• Stay current with emerging technologies and industry changes
• Supervise and maintain support systems such as emergency power generation and switching systems, UPS and power distribution devices
• Document and maintain strict FCC, EAS, and OSHA regulation compliance
• Must be available to work during breaking news situations severe weather, new system integrations and updates, and provide on-call services 24-7
• Display and maintain professional appearance, based on station standards, and professional demeanor
• Regularly receive and distribute information and instructions via telephone, email, memos and staff meetings, to station personnel or outside vendors/clients
• Oversee local daily technical operations
• Develop, communicate, and implement strategic and tactical plans
• Diligently manage projects driven locally and corporately
• Facilitate user and system break-fix and troubleshooting as needed
• May perform other duties as needed.

Qualifications/Requirements
• Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
• Ability to work flexible hours, including evenings, weekends, and overtime
• Proven working experience as an IT manager or relevant experience
• Must be able to act with urgency, immediacy, and efficiency and make situation appropriate decisions
• Ability to meet deadlines and be resourceful to solve technical issues
• Able to work with other departments' needs and schedules to accomplish goals
• Must be solution-oriented, proactive, and willing to dig to find a sound resolution
• Must be familiar with information systems infrastructure relating to broadcast technical systems
• Must have working knowledge of the latest operating systems software, including server and desktop operating systems; Familiar with network routing and IP addressing
• Bachelor's degree required (additional 5 years work experience in lieu of degree acceptable)
• Minimum of 5 years of information technology experience
• Strong network engineering skills
• Strong communication skills, both oral and written
• Strong background and experience with Microsoft Operating Systems and tools
• Proficient knowledge of Microsoft Office with emphasis in Outlook, Excel, PowerPoint and Project applications
• Willingness to travel and work overtime, and on weekends with short notice
• Must have the ability to work as a team.
• Must have experience with Computers and Networks
• Must have excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
• Must work well under pressure with an ability to meet deadlines
• Must be willing to work in Salt Lake City, UT
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older
• Must have a valid driver's license

Desired Characteristics
• 2 year + experience of technical leadership and people management
• Independent problem solving, decision making and critical thinking
• Excellent project management skills and strong ability to prioritize
• Strong communication skills
• Possess strong troubleshooting and process skills
• Ability to effectively communicate technology, infrastructure and process needs and requirements with all personnel levels; oral and written communication
• Experience managing equipment used for production and broadcasting including but not limited to: Video switchers, audio mixers, graphics system, automation systems, editing systems, video servers, media asset management solutions, archive system, and transcoding systems
• Bilingual Spanish language

Location
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