Full Time Job

Vice President, Quality & CDN Management


Stamford, CT 05-30-2020
  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description

Role Purpose
The Vice President, Quality & CDN Management will be part of the US Operations & Video team supporting ongoing quality monitoring and enhancements for NBC's direct-to-consumer service. The Vice President will oversee a team of quality engineers, subject matter experts in next generation encoding/delivery and CDN configuration experts who will ensure the fidelity, quality and availability of our end to end video content pipeline.

• Work with Content Delivery Network providers to ensure that configurations are fully optimized to maximize user experience across multiple platforms
• Continuously monitor key performance indicators around video quality and provide regular reports to engineering and business leadership on metrics
• Focus teams' efforts around defining video quality KPI's, along with continuous improvement to metric reporting
• Evaluate future quality-based improvements for proof of concept work and deployment against world class platforms
• Developing dashboarding both real time and historically on quality metrics on a variety of OTT devices and firmware combinations
• Expertise in multi-CDN deployments, next generation monitoring platforms, content encoding specifications, proactive traffic shaping and monitoring systems
• C level reporting on a regular cadence on both the state of video delivery as it relates to next generation technologies in comparison to current end to end delivery pipeline deployed, including recommendations on large scale workstreams across application and video stacks
• Deep knowledge of video encoding specification including SD, HD, 4K/8K, HDR, 30/60FPS, HEVC as well as IP based transport protocols

Basic Qualifications
• Bachelor's degree in Computer Science, Information Technology or a relevant field
• Minimum of three (3) years' management experience
• Minimum of seven (7) years of experience managing large-scale digital software systems, preferably in the Content Delivery Network space
• Expertise in software security best practices and tooling
• Expertise in digital video codecs and encoding profiles
• Experience in digital media or direct-to-consumer video business highly preferred
• Expertise in high-availability software patterns and performance testing
• Knowledge of Cloud & Container Security

Eligibility Requirements
(note job #: )
• Must be willing to work in Stamford, CT
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older
• Availability to travel as required
• Available to work nights, weekends, and holidays as required
• It is the policy of NBCUniversal and NBCUniversal' s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.

Desired Characteristics
• Experience in deploying tools such as Web Application Firewalls, Container Security, Static & Dynamic Code Analysis, etc…
• In depth knowledge of all OTT platforms, including optimization of delivery methodology of each with a passion for staying on the cutting edge of digital video delivery
• Passionate about leading a team of engineers and committed to building world-class software systems
• Exceptional verbal and written communication skills, comfortable communicating with technical and non-technical colleagues and executives
• Ability to understand large complex software systems and their interdependencies