Full Time Job

Product Specialist, Community


San Bruno, CA 08-10-2020
  • Paid
  • Full Time
Job Description

The Product & Partner Go-To-Market (PPG) team launches and lands new products, policies, and content strategies that make YouTube the world's top destination for video. Our team of expert Product Specialists provides a unified voice for Product across several other key teams - including Surfaces & Apps, Content Creation & Engagement, Monetization, and Rights & Content Management - as well as the Partnership Enablement team, which brings product, policy, and content strategies to market via all the partner-facing teams across Google's business.

Product Solutions is part of Go-To-Market and Support Solutions (GSS), and is a global team working to ensure our users get the most out of YouTube. We provide dedicated and scaled support, strategic Go-To-Market plan development, product and policy insights based on user feedback, partnership resources, and scaled partnership management to ensure that all partners can thrive within the YouTube ecosystem. We ensure products get to market, support users when they need help and capture user feedback to drive product excellence and market fit.

As a Community Product Specialist, you will serve as a product expert and end-user advocate that works closely with Product Management and Engineering as an integral member of cross-functional core product teams. A Community Product Specialist will also play a key role as the interface between YouTube's product, business, and operations teams. You will act as an internal product expert for operations teams internationally and collect and analyze data to influence product roadmaps and the prioritization of product features. Community Product Specialists work on a variety of products, including ads, creator tools, consumer apps and features, and rights management.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.