Full Time Job

VP, Operational Transactions

Warner Music Group

Nashville, TN 06-22-2020
  • Paid
  • Full Time
  • Executive (10+ years) Experience
Job Description

Job Title: Vice President, Operational Transactions

Why this could be your next big break:

The Vice President of Operational Transactions will lead, manage, and develop the transactional operations within the Financial Shared Services Organization.

Here you'll get to:
• Manage team members across transactional areas, ensuring that the team functions effectively and efficiently
• Serve as a main point of contact for all transactional process teams, including procure-to-pay, time & expense, and payroll processes
• Ensure continuous process improvement focused on standardization, quality improvement, and cost minimization
• Evaluate leading practices and benchmarks in quality assurance and identify performance gaps
• Review key performance indicators (KPIs) on a regular basis and take action if needed
• Liaise with offshore resources to ensure service level agreements (SLAs) are met, and budget is achieved
• Build, drive, and sustain high performance teams and process for all transactional process areas
• Analyze problems and make decisions in a timely manner
• Conduct regular reviews of performance for direct reports
• Have a strong knowledge of front-end systems and all transactional processes
• Build and manage relationships with the label/affiliates
• Manage and coordinate the provision of timely and high-quality service and delivery to the business
• Scope could expand to include additional functions or regions

Rockstar candidates will be able to:
• Ensure compliance with established SLAs across transactional process areas
• Develop strategies to improve transaction operations
• Measure customer satisfaction
• Improve process control, standardization and efficiencies across PTP, T&E, and Payroll

It would be music to our ears if you also had:
• Bachelor's degree in Business, Finance, Operations or a related field
• 10+ years in similar leadership position
• Knowledge of SAP, Ariba and Concur
• Strong work-ethic and are a self-starter with effective organizational skills with attention to detail who proactively seeks out new solutions
• Problem solving, decision making, and continuous process improvement skills
• Ability to multi-task and prioritize projects. Ability to work under pressure and meet deadlines
• Partnering, influencing, and communication skills to convey key elements in a concise and positive manner across a range of audiences and levels
• Ability to work proactively, independently, and as a strategic partner in a team environment
• Demonstrated critical thinking and dedication to deepening understanding of work being done

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Company Profile
Warner Music Group
With a legacy extending back over 200 years, Warner Music Group (WMG) today brings together artists, songwriters and entrepreneurs that are moving entertainment culture across the globe. Operating in more than 70 countries through a network of affiliates and licensees, WMG’s Recorded Music division includes renowned labels such as Asylum, Atlantic, Big Beat, Canvasback, Elektra, Erato, First Night, Fueled by Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin’, Warner Records, Warner Classics and Warner Music Nashville.
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