Product Operations Manager Jobs

Product Operations Manager

Amazon Music

Develop deep product and technical subject matter expertise in key areas of the Amazon Music service Monitor customer feedback channels and analyze and synthesize data to provide actionable insights for product teams to inform product planning Use AI and automated tools to optimize efficiency and improve the quality of outputs Work cross-functionally across product, engineering, design, QA and BI stakeholders to ensure customer issues are routed to the correct teams and track progress towards addressing them along with other key quality metrics Maintain and help groom backlogs of quality related features and bug fixes Support product teams launching new features and experiments by driving dogfooding and beta testing, aggregating feedback and reporting results Look for and identify opportunities to streamline and standardize feedback gathering and analysis processes.

Product Operations Manager

Amazon Music

Develop deep product and technical subject matter expertise in key areas of the Amazon Music service Monitor customer feedback channels and analyze and synthesize data to provide actionable insights for product teams to inform product planning Use AI and automated tools to optimize efficiency and improve the quality of outputs Work cross-functionally across product, engineering, design, QA and BI stakeholders to ensure customer issues are routed to the correct teams and track progress towards addressing them along with other key quality metrics Maintain and help groom backlogs of quality related features and bug fixes Support product teams launching new features and experiments by driving dogfooding and beta testing, aggregating feedback and reporting results Look for and identify opportunities to streamline and standardize feedback gathering and analysis processes.