Contract Job

Broadcast Technician

Electronic Arts

Redwood City, CA 07-20-2020
  • Paid
  • Contract
  • Mid (2-5 years) Experience
Job Description

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

The Broadcast Technician supports the Broadcast Engineering Team collaborating and executing on a wide range of tasks. This role is challenging, technically critical, and constantly evolving. The Broadcast Technician will work directly with the corresponding Technical Production Manager & Senior Technical Production Manager to deliver world-class productions.

This is a 12-month contract position with the potential to extend.

Key Responsibilities
• Prepare and maintain audio / video equipment for use during shows
• Setup support; cameras, routing systems, audio equipment, monitors, lighting and other associated equipment
• Setup, distribute and collect equipment for production crew, talent, guests, and players
• Operate, track, and report equipment in online management system, including repairs, maintenance and shipments
• • Process in-bound and out-bound equipment & sanitize
• Responsible for the processing & handling of all repair items
• Keeps integrity of inventory control database, ensuring barcodes and serial numbers are kept accurate throughout the equipment repair process; ensures procedures are followed when equipment is returned, replaced, disposed, barcode removed, etc.
• Routinely assess the strengths of the management system and identify areas for improvement
• Assist with new equipment installs & maintenance; local & remote facilities including cloud
• Works to reduce downtime when equipment fails by quickly identifying problems and implementing solutions
• Liaise with and work under the direction of the Technical Production Manager
• Enable continuous learning environment to keep abreast of industry trends
• Perform other duties as required

Job Requirements
• Ability to manage a fluctuating workload with competing priorities in a constant pressure and deadline-driven environment
• Must have a passion for gaming, broadcast and live production
• Must be organized, detailed oriented, and possess a high degree of accuracy
• Effective verbal and written communication skills; communicate pertinent information clearly, accurately, thoroughly, and effectively with all levels of the company in a timely manner
• Strong follow-up skills
• Ability to use active listening and problem-solving to assist in decision-making that meets the best interests of the company
• Ability to take initiative and be proactive in identifying problems before they occur and offering potential solutions
• Self-motivational personality with exceptional attendance and punctuality
• Ability to work in a team-oriented environment while maintaining an individual workload

Basic Technical Knowledge Requirements
• Broadcast facility, truck, and cloud infrastructure and technology
• Comprehension of audio and video standards, signal flow and troubleshooting procedures
• Various types of audio/video signal flow (analogue XLR/TX, AES/EBU, SMPTE, Dante, AEX67, Fiber, SDI, etc.)
• Understanding of power over cables (dry, wet, phantom power/48V, PoE)
• Timecode & various sync types
• Digital routing switchers and control systems, preferably Evertz & Ross Video
• Video switchers/mixers, preferably Ross Video
• Distribution Amplifiers, Audio/Data dis/embedders, Frame Synchronizers, Converters/Scalers, Closed-caption encoders
• Basic computer networking skills and troubleshooting // Terminal commands, Telnet, FTP
• Computer formats such as HDMI/DVI/VGA/DisplayPort
• Cable termination include BNC XLR, TS, RJ-45 & Cable Management

Minimum Qualifications
• High school diploma or equivalent; BA/BS preferred or 2+ years of work experience in an office or shop environment
• Logistical/shipping experience highly preferred
• Component level repair capability and ability to solder proficiently preferred
• Proficient computer skills, including Excel
• Familiarity with broadcast equipment is a plus
• Willing and able to travel periodically, flexibly, and internationally
• Willing to work weekends and holidays
• Airline travel required; possess or be willing to acquire a U.S. passport
• Participate in requested background checks when assigned to shows that require it

Physical Job Requirements
• Must be able to work shifts that typically last 12 - 15 hours but could extend up to 20 hours
• Must be able to walk or stand up to 8 hours at a time
• Ability to bend, squat, kneel on both knees, and climb stairs frequently
• Ability to lift up to 50 - 75 lbs. frequently
• Ability to carry 50 lbs. a distance of 50 feet occasionally
• Ability to pinch (10 lbs.) and grip (50 lbs.) related broadcast equipment
• Must be able to maintain a position within a space 3.5 - 4 feet tall up to 1 minute occasionally
• Ability to horizontally transfer 50 lbs. on a push-pull cart up to 50 feet
• Ability to vertically transfer 50 lbs. on a push-pull system with upper extremities only
• Ability to ascend and descend a ladder

EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider for employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Company Profile
Electronic Arts
Electronic Arts Inc. is a global leader in digital interactive entertainment. EA develops and delivers games, content and online services for Internet-connected consoles, mobile devices and personal computers.