Creative Operations Manager

Job Description

Your Impact:

You will play an important role in establishing the processes and relationships shared by business and creative partners. Running day-to-day processes across the organization and creative teams, you will ensure all work flows efficiently from start to finish. You will wear many hats in this position, and your goals will include communicating expectations, designating project resources and keeing everyone on task, keeping projects on deadline, handling the logistics, and ultimately creating an environment for outstanding creativity to thrive.

Please note: For consideration, resumes must be submitted in PDF format with a cover letter and salary requirements.

What You'll Do:
• Review and filter creative briefs: assess quality and priority of new requests in collaboration with marketing and creative team leadership, partnering with internal clients to gather vital information. Critical thinking and strategic prioritization skills required.
• Manage expectations/communication: meet with internal partners to learn more about new projects, give status updates on existing projects, and communicate any issues and upcoming checkpoints in a timely manner.
• Handle project schedules and deadlines: coordinate with multiple teams in ensuring the delivery of numerous projects, facilitating project needs, requirements, and timelines.
• Manage resource allocation: distribute assignments to in-house designers and copywriters, depending on availability and priorities.
• Handle all contractor logistics: for overflow work, secure/lead freelancers, ensuring they have the resources needed for their jobs. Facilitate smooth on-boarding and invoice processing for our external partners.
• Implement process improvements: proactively create processes and efficiencies for the rapidly growing marketing team, facilitating better cross-team teamwork and project outcomes.
• Manage job files and outputs: maintain job files and the overall organization of team deliverables.

Who You Are:
• You have 5+ years' experience as a project manager or producer in a fast-moving agency and/or in-house creative environment. Interdepartmental and global project management experience a plus.
• You have a Bachelor's degree in Marketing, Communications, or related field.
• You have experience with end-to-end handling of both print and digital creative projects.
• You have strong time management and prioritization skills with experience balancing a high volume of projects at a time.
• You have a demonstrated positive, solution-oriented approach to unifying and motivating project teams.
• You have clear and effective interpersonal and communication skills, both verbal and written.
• You are proficient in Microsoft Office and Google Docs.
• Experience in Asana is a big plus.
• Experience in print preflight processes is a plus.

Jobcode: Reference SBJ-ro19xp-3-137-174-216-42 in your application.