IT Desktop Support Specialist
Senior Software Engineer, Game Development Infrastructure Services
We are EA
And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That's why we employ the most creative, passionate people in the industry.
The Challenge Ahead
This is a technical role in the Game Development Infrastructure Services team and offers a recognized expert the opportunity to participate in the envisioning, designing and building of a variety of enterprise-level solutions to support Application Lifecycle Management for EA's video games and central services teams. You will report to the Head of Infrastructure Engineering. You will build the solution architectures that will incorporate custom, COTS and packaged applications together with integrations with products such as Slack, JIRA, Artifactory, and GitLab. These solutions are built upon a cloud-first philosophy and leverage public cloud services from leading providers such as Azure, AWS and Google. Coupled with the power of the cloud, you will lead small agile teams to architect, design, and engineer applications to support thousands of current users.
You will have the chance to work with game teams across the entire organization, including FIFA, Madden, Battlefield and Battlefront, and central teams such as Frostbite and Origin. You have a strong focus on innovation and leverage a deep technical background and experience. You will contribute to the roadmap, architecture and technical and business delivery of various software applications.
Enterprise-level solution experience:
Contribute across an entire project lifecycle, which includes gathering requirements from key technical leaders, creating a vision and strategy, presenting to leadership, developing the product roadmap, ensuring projects are on track and completed on time, managing communication with all stakeholders, and collaborating with the development team
Participate in all aspects of the proposed service end-to-end, including design, implementation, support, vendor relations and customer interaction
Manage the relationship with vendors if applicable, including sourcing, evaluation, and escalation
Coding, language, architectural design, testing and support:
Develop solutions as part of the game development application services portfolio that are modular, portable, testable and reliable
Drive usage of coding best practices and standards; Participates in code reviews and provides constructive feedback on design and implementation to help others improve coding skills
Oversee support and administrative actions related to the installation and maintenance of production systems, while also engineering solutions that require minimal support
Leverage the cloud, utilize automation, cloud computing and configuration as code
8+ years of experience developing enterprise level solutions
7+ years of source control management experience including advanced concepts like branching strategies and developer workflows
7+ years of experience with enterprise SDLC/ALM tools, such as JIRA, Perforce, Artifactory, and Jenkins
7+ years of experience with automated build pipelines, continuous integration, and continuous deployment
7+ years of experience in database development
3+ years of experience with virtualization and cloud platforms (e.g. VMware, Azure, or AWS); Preferred AWS or Azure certifications
Experience with multiple project management models (specifically Agile)
Experience developing automation solutions using tools like Chef, Puppet, Ansible, or Terraform
Experience in container technologies like Docker and Kubernetes
Experience with Artificial Intelligence and Machine Learning
Electronic Arts Inc. is a global leader in digital interactive entertainment. EA develops and delivers games, content and online services for Internet-connected consoles, mobile devices and personal computers.
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