Audio Software Engineer - NHL
Vancouver, BC CA
With millions of players playing UFC Mobile around the world, we need to ensure we have a clear pulse on what the community is saying and what the health of the game is so that we maintain a world-class experience all season long.
We're looking for an experienced producer for our UFC Mobile team. As a Producer on UFC, you will be focused on product quality, evaluating the live game to understand critical issues impacting our UFC Mobile players and driving game updates to address them. You are able to evaluate and understand game KPIs and will work with various groups to define how we can improve those KPIs through game features or processes.
Driving Game Updates
Will work closely with the Production/Design Team, which is responsible for driving the health of the live game by releasing game updates all year long with critical bug fixes, feature enhancements and tool improvements.
Will contribute to the coordination and prioritization of all live issues, tool improvements or small feature improvements that improve the health and quality of the game throughout the year.
Will partner closely with the Game Director and Development Directors to define timings for game updates and releases.
Will work closely with all game stakeholders that feed into the critical issues list including our Community Manager, Creative Director and Game Director.
Will be the main dev team POC for the live stakeholder groups (Community Engagement Team, WWCE, Live QA, Security) to discuss live issues.
Will be responsible for alignment between Client/Live Production/Design Team and the Community Manager/Community.
Will run daily stand-ups with stakeholders and team members to align on the current critical live issues and ensure everyone is working on the highest priority tasks.
Will be responsible for reducing risk on client and content releases by ensuring consistency in our product quality.
Will effectively communicate out updates to the Leadership Team to highlight priorities and upcoming release strategies.
KPI Driven Strategies
Will look closely at KPIs to understand areas of the game that we need to work with the Community Manager to message.
Will monitor changes to KPIs based on community driven initiatives and report the updates to the UFC Mobile Leadership Team.
3+ years of production experience, or equivalent.
Experience leading a team, setting deliverables and objectives, and delivering on them.
Solid understanding of Live Service operations and Development.
Knowledge of the mobile gaming industry.
An aggressive, self-motivated, detail-oriented team player and quality driven.
Ability to multi-task, prioritize and work with varying groups effectively.
Ability to objectively interpret customer/community feedback and make actionable recommendations.
Passion and considerable experience playing games, especially UFC Mobile.
Demonstrated writing proficiency.
Bonus - Is a UFC and MMA fan!