QA Operator

Job Description

We currently are looking for a QA Operator (Temporary), in our Digital Services Department, located in Burbank, California. This role has the potential to work day shift, swing shift, graveyard, and possible weekends.

Candidates must be self-motivated, with superior work ethic and ability to work to strict delivery deadlines, with minimal direct supervision. Must have the ability to review and understand technical specs as they pertain to the creation of and delivery to digital distribution platforms.

Position Overview

The QA Operator supports the Digital Services and IO Departments by assisting with the pre-qualification and pre-delivery verification of assets to ensure content accuracy.

Responsibilities

• Perform asset pre-qualification to validate the file integrity
• File and hard drive verification & vetting
• Pre-delivery content checks
• Commercial break identification
• Subtitle burn-in identification
• Foreign language verification
• Resolve issues either technical or deadline related, and collaborate with operational departments and client services, towards a timely resolution
• Maintain an awareness of Visual Data’s client’s core challenges and internal deadlines and build proactive and collaborative relationships
• Engage in on-going training
• Operation of various asset and workflow management tools
• Represent and uphold all department policies and procedures and maintain an exceptional level of service for our customers
• Undertake additional department duties as required

Desired Skills and Experience

• 1+ years of post-production or media distribution experience
• Results oriented with strong attention to detail
• Excellent interpersonal and both written and verbal communication skills
• Strong multi-tasker, with experience with organizing and managing multiple priorities, while retaining comprehensive knowledge of multiple workflows
• Strong ability to follow direction, work unsupervised, at a fast pace in a calm and collected manner
• Ability to troubleshoot and act as a critical thinker
• Working knowledge of frame rates, aspect ratios, file types, video and audio anomalies a plus

Physical Demands:

• Continual computer keyboard and monitor use while sitting to perform desk-related work for extended periods of time.
• Continual use of telephone system to receive and convey information
• Occasional walking, grasping, reaching, bending, carrying, and lifting (up to 20 lbs.).
• Position may require employee to be available to work overtime, depending on the Company service requirements.
• Position may require employee to be available to work 8 hours a day and 5 days a week, depending on the Company scheduling requirements
• While performing the duties of this job, the employee is regularly required to talk and hear
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

Jobcode: Reference SBJ-d5bbx7-3-145-186-6-42 in your application.