Localization Project Manager

Job Description

WELCOME TO ZOO

ZOO Digital are an award-winning cloud software company with offices in LA, Dubai, London and Sheffield UK. We help the biggest names in global entertainment to reach audiences everywhere with our high-quality localization and media services, adapting original TV and movie content for different languages, regions, and cultures.
Our Mission: To help our clients share their stories, by adapting the world's most watched TV shows and movies into new formats and languages for international audiences to enjoy.
Our Clients: Major Hollywood studios and streaming services, like Disney, Netflix, NBC Universal, Paramount, Facebook, Sony, and HBO, among others.
Our Services: Dubbing, subtitling and captioning, audio description, metadata localization, artwork localization and media processing.

ZOO Digital's state of the art technology services are backed by the award-winning bespoke software created by our ever-growing Research & Development team, ZOO Digital Labs. The team create cutting edge software solutions to supercharge our services and make our customers' lives easier. To find out more, visit https://www.zoodigital.com/

Position

ABOUT THE ROLE

Location: Remote, Flexible Hybrid, or Office Based (El Segundo)

Salary: $23-$25/hour

We are currently looking for a Localization Project Manager for our busy Languages department in El Segundo.

Summary

The Localization Project Manager is a member of the Subtitling Team and is responsible for the coordination of all subtitling projects. This includes managing the translation and translation quality control for all subtitling projects within the business.

The Localization Project Manager serves as a liaison between ZOO, its clients and translators and is responsible for facilitating the workflow with internal and external resources from project start to completion.

The goal of the Localization Project Manager is to complete all assigned projects on time, within project scope, while maintaining highest level of client satisfaction.

Responsibilities include but are not limited to: Creating translation schedules and assigning projects for translation to translators and quality controllers, troubleshooting, providing translators and internal teams with support throughout the life of a project.

ESSENTIAL FUNCTIONS
• Create workorders and assign new orders to translators and quality controllers.
• Create and manage project schedules for translators and quality controllers.
• Select suitable freelance translators according to their skill set and rates.
• Ensure project budget is adhered to by selecting appropriate resources.
• Manage all assigned projects, ensuring that all tasks and projects are completed in a timely manner.
• Provide support to freelance translators on all project related items including: Making informed creative decisions, answering general translation or style guide related questions, rearranging schedules and deadlines when needed, providing training on the use of our internal tools.
• Troubleshoot issues that arises throughout the life of the project.
• Coordinate with internal departments to accomplish project completion to scope.
• Ensure that all project specifications and style guides are adhered to by providing all relevant information to translators and quality controllers. Coordinating and staying on top of any updates or revisions and distributing that information as required to translators and quality controllers.
• Liaise with internal clients, team members, translators, and quality controllers regarding any project related updates throughout the project, ensuring that translators and internal teams are kept informed about all relevant updates.
• Complete additional administrative duties as needed, which includes but are not limited to: Completing necessary forms, spreadsheets and trackers, updating and managing dates using our internal workflow management system, assisting in new translator set ups, maintaining and updating our translator database, creating internal work-orders and managing translator and quality controllers purchase orders.
• Manage the translation capacity of all assigned languages by periodically inquiring with existing translators about their availability and capacity and updating database and relevant spreadsheets accordingly.
• Manage translators' performance and provide training and feedback, as necessary, to ensure highest standard.
• Coordinate with external vendors and clients as needed.
• Successfully managing the balance between quality, profitability and customer service.
• Perform related tasks as necessary and as assigned by department manager.

All on site ZOO employees must be fully vaccinated against COVID-19 and must provide CDC verification of their vaccination status as part of the onboarding process before starting.

Requirements

WHO ARE WE LOOKING FOR?

Education

Educated to degree level with preference given to those with a modern language degree.

Experience

Preference will be given to those with previous experience in subtitle production, a background in project management and is a native speaker in a second language.

To perform this job successfully, an individual should have knowledge of Firefox, Chrome Internet software; Microsoft Excel and Microsoft Word
Other information

WHY CHOOSE ZOO?
Our technology is constantly evolving, so there's never a dull moment with ZOO! Our team is made up of creatives, innovators, linguists, and collaborators from all corners of the world, and we employ the brightest and most original thinkers in our industry. Along with a competitive salary, we also offer excellent company benefits, which include;

Unlimited access to over 5,000 courses on Udemy for business

Medical, Dental, Vision

STD, LTD, Life Insurance

401k Plan

Share Save Plan

PTO/Sick Time

Paid Holidays

Membership Discount at Bay Clubs

Stocked Kitchen

We value all the folks that make ZOO a great place to work. For further details on what it's like to work for us, please visit our company Glassdoor page -https://www.glassdoor.co.uk/Overview/Working-at-ZOO-Digital-Group-EI_IE12459.11,28.htm

Jobcode: Reference SBJ-gq9jez-3-144-243-160-42 in your application.