Video Producer, Visual Communications

Job Description

YouTube's user base is growing and changing, presenting unique challenges and opportunities to support over a billion monthly users globally. Fast-paced, dynamic, and proactive, the YouTube Support team provides seamless, brilliant support to our content creators, advertisers, and viewers on all platforms around the world. Our goal is to ensure users have easy access to comprehensive support when and where they need it, and to allow our users' voices to help shape product solutions.

As a member of the Support team, you'll analyze top issues facing our users and content creators, work with cross-functional teams to resolve them, and help manage support operations. Whether directly engaging with our biggest creators, surfacing problems to our technical teams, driving analytical insights, or liaising with vendors to provide stellar support, you'll drive reach, satisfaction, and resolution - making YouTube an exceptional user experience for everyone.

As a Video Producer for the YouTube Visual Communications team, you will create support videos to help YouTube creators and consumers. You will own the end-to-end video production process and work with cross-functional groups to deliver quality videos on time and within budget.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.

Resonsibilities:
• Manage the end-to-end video production pipeline. Drive project goals, manage timelines, and coordinate stakeholders to deliver educational YouTube videos.
• Write scripts and partner with Communication Excellence, PR, and Legal to ensure tone and content align with YouTube's external and support narratives.
• Review video cuts and provide actionable feedback.
• Coordinate production logistics (e.g., scheduling shoots, securing talent, securing Legal/PR reviews, and localizing videos).
• Work with Marketing, Social, and other cross-functional teams to localize, upload, promote, and distribute videos.

Qualifications:

Minimum qualifications:
• Bachelor's degree or equivalent practical experience
• Experience writing and/or producing communications for products
• Experience in program management

Preferred qualifications:
• Experience acting, directing, or other on-set production roles
• Experience managing vendors or overseeing work of others including giving feedback on creative briefs
• Experience in video production
• Understanding of YouTube and challenges from the perspective of creators/consumers
• Passion for YouTube, internet culture, and social media
• Excellent attention to detail and program management skills

Jobcode: Reference SBJ-g67x1j-18-218-169-50-42 in your application.