Vendor Manager

Job Description

As the Vendor Manager, you will manage vendor operations supporting YouTube Products, analyze issues facing our paid product users and content creators, work with cross-functional teams, and help manage support operations. You will be responsible for end-to-end YouTube vendor operations and work on YouTube Products to enable support for users and creators across channels.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.

Resonsibilities:
• Manage vendor performance in region, driving vendor selection, consultation, and overall vendor operations strategies.
• Develop and maintain the overall regional workflow strategy, identify and mitigate risk from a delivery standpoint, and ensure compliance with all internal policies and procedures.
• Lead efficient and effective escalation management in line with the established policies and procedures.
• Lead regular business reviews and vendor relationship management activities, and partner with cross-functional teams locally and globally to lead vertical improvements and efficiencies at scale.
• Contribute to global initiatives by defining overall operations strategy, working with internal groups to understand business requirements, implement processes, and contribute to ongoing process improvements.

Qualifications:

Minimum qualifications:
• Bachelor's degree or equivalent practical experience.
• Experience managing vendor operations across multiple geographies.
• Experience in operations, strategy, and planning.

Preferred qualifications:
• Experience delivering results through cross-functional interaction with sales, marketing, finance, and product development.
• Ability to operate with flexibility in a fast-moving and collaborative environment.
• Ability to collaborate cross-functionally.
• Exceptional analytical, communication, and presentation skills.
• Excellent negotiation skills.

Jobcode: Reference SBJ-r1zywm-3-129-13-201-42 in your application.