Job Description
YouTube's user base is growing and changing, presenting unique challenges and opportunities to support over a billion monthly users globally. Fast-paced, dynamic, and proactive, the YouTube Support team provides seamless, brilliant support to our content creators, advertisers, and viewers on all platforms around the world. Our goal is to ensure users have easy access to comprehensive support when and where they need it, and to allow our users' voices to help shape product solutions.
As a member of the Support team, you'll analyze top issues facing our users and content creators, work with cross-functional teams to resolve them, and help manage support operations. Whether directly engaging with our biggest creators, surfacing problems to our technical teams, driving analytical insights, or liaising with vendors to provide stellar support, you'll drive reach, satisfaction, and resolution - making YouTube an exceptional user experience for everyone.
As the Short-form Video Creator on the YouTube Visual Communications team, you will produce YouTube Shorts and other short-form videos in order to support and educate creators and consumers across various YouTube products.
You will own the end-to-end video production process and work independently and with large cross-functional groups to deliver quality videos on time and within budget.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.
Resonsibilities:
• Create and execute short-form video strategy spanning across key supported products and platforms.
• Produce, develop, shoot, edit, and act as talent in short-form videos to help creators on YouTube.
• Work with in-house teams, external vendors, and/or freelancers to conceptualize, develop, and produce videos for our YouTube channels, YouTube help centers, support emails, and more.
• Coordinate production logistics (e.g., scheduling shoots, securing talent and Legal/PR reviews, and localizing videos).
Qualifications:
Minimum qualifications:
• Bachelor's degree or equivalent practical experience
• Experience producing short-form videos
• Experience with short-form video trends, editing techniques, and creation tools across social video platforms
Preferred qualifications:
• Experience managing a video-first social media channel
• Experience writing and/or producing external communications for products
• Experience acting, directing, or other on-set production roles
• Understanding of YouTube and challenges from the perspective of creators and consumers
• Passion for YouTube, internet culture, and social media
Jobcode: Reference SBJ-rej5z7-44-222-116-199-42 in your application.