Performance Lead, High Touch Support
YouTube
San Bruno, CA
YouTube's Technology Services team is a global organization dedicated to developing and managing the company's largest and most strategic partnerships. We work closely with the YouTube product, engineering, and content teams to address our partners' most pressing and complex technology challenges. As a Partner Technology Manager, you'll lead deployments, optimize implementations, and handle integrations to build strong, successful, long-term partnerships.
The Business Technology team is a part of YouTube Global Operations. We focus on the business of YouTube, ensuring the YouTube business organization can evolve. We provide the tools and systems that deliver the information, capabilities, and insights necessary to help our partners - and YouTube - continue to grow.
You will own capabilities of our integration and tooling suite that drive YouTube's support operations. You will partner with anchor platform specialists and work with engineering teams to maximize value driving automation, tools consolidation, and insights to help creators and paid users advance their YouTube experience.
The YouTube Support Integrations and Tools team works on initiatives that integrate internal systems and external third party platforms, leverage machine learning and automation to transform operational excellence, and build tooling to reduce workarounds and provide a unified tools experience. The team evaluates and documents needs, scopes technical solutions, identifies risks, and clearly communicates goals and milestones to business stakeholders globally while transforming the support experience.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.
Jobcode: Reference SBJ-r0nw9m-35-170-66-78-42 in your application.