Content Operations Coordinator & Eu,, Amazon

Job Description

Job summary
Wondery (an Amazon company) is seeking an experienced, collaborative and enthusiastic person for the position of Content Operations Coordinator, UK & EU. This is a full-time position in Wondery's International team. This role will play an integral part in the team's success and will be responsible for content operations across Amazon Music & Wondery's portfolio of Original podcasts and partner shows. It is a cross-functional role that requires a process-driven and operational mindset, keen attention to detail, as well as technological skill and aptitude. The ideal candidate will be self-driven and have a combination of experience and attitude that will help them thrive in a fast-paced, results-driven environment. You must be an avid podcast listener.

Key job responsibilities
• Create and oversee the implementation of content operations processes for International Podcast Content in the UK and EU
• Develop and maintain content operations processes, best practices and procedure improvements
• Publish final audio files and related content & metadata for Wondery/Amazon Music original podcasts and select partner shows to content hosting platforms (i.e. Art19), Apple Podcasts Connect, third-party distribution outlets, and Amazon-owned platforms
• Ensure strong coordination and planning between various internal and external groups and enables the reliable and timely delivery of Wondery/Amazon Music content
• Manage workflows between Content and other Wondery departments (Marketing, Ad Sales, Social Media, etc.) to help deliver needed assets for show launch and ongoing needs.
• Manage content publishing to & curation of wondery.com and Wondery+, including the site home page, show pages, and other editorial content and features
• Collaborate with UK and EU Podcast Managers to localise and translate external partner resources as required
• Review published episodes on a variety of platforms, for Quality Control purposes
• Collaborate with the US Digital Operations Manager on strategic growth areas as we continue to identify our needs and strategy
• Proactively informs and recommends solutions to senior leadership

BASIC QUALIFICATIONS
• 2+ years experience in program or project management
• 2+ years experience working cross functionally with tech and non-tech teams

PREFERRED QUALIFICATIONS
• Bachelor's degree
• 3+ years experience in digital media publishing operations (podcasts, digital ads, audio and/or video)
• Excellent written and oral communication
• Experience with MS Office tools
• Fluent understanding of the podcast publishing ecosystem
• Experience working with podcast content management systems across multiple podcasts, such as ART19, Megaphone, Simplecast, or Omny
• Experience working in WordPress or other common web content management system
• Experience implementing repeatable processes and driving automation or standardization
• Experience using data and metrics to drive improvements
• Experience defining and executing against program requirements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

Jobcode: Reference SBJ-gk9m88-3-129-13-201-42 in your application.