Full Time Job
Senior User Researcher
WB Games
- Paid
- Full Time
- Senior (5-10 years) Experience
Job Description
Every great story has a new beginning. We're excited to announce that Discovery and WarnerMedia have combined to become Warner Bros. Discovery. WBD is a premier global media and entertainment company offering audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, sports, news, streaming and gaming. We're home to the world's best storytellers, creating world-class products for consumers. From brilliant creatives to technology trailblazers and beyond, join us as we step into the next chapter.WB Games is a leader in the games industry across all game platforms and mobile devices. Our diverse and inclusive workforce creates and brings to life the most beloved characters, franchises, heroes, and wizards in the world. We are fans of what we make and proud of what we do. We have studios and offices across the globe.
The Job
WB Games is looking for a Senior User Researcher with an intense passion for gaming and science to work on games for all platforms including consoles, PC, and mobile. As a Senior User Researcher you will oversee and conduct product research for at least one major free-to-play or games-as-a-service title through methods including research on all aspects of that title through its entire lifecycle. You will author and deliver on a research roadmap that you have laid out with your project team and communicate all insights from that research to development partners and publishing stakeholders alike.
The Daily
• Prepare and execute playtest studies.
• Be the key point of contact and resident expert on all user research matters for your partner development team(s)
• Create and maintain a research strategy and budget that effectively accompanies the developers throughout production and live ops support
• Work with junior researchers to conduct user testing.
• Determine appropriate research methodologies and craft associated surveys as required
• Recruit the necessary amount and participant profile for each study
• Submit nightly notes/observations for each test
• Write playtest reports and debrief with development teams and key stakeholders
• Administer each playtest and usability session in a non-biased manner
• Provide findings-based recommendations as requested
The Essentials
• Education:
• Bachelor's degree required (branches of experimental psychology, human computer interaction, human factors, or related field).
• Prior Experience:
• 6+ years of experience in a related role, ideally in games user research
• Skills:
• Knowledge of research design, qualitative, and quantitative methodologies.
The Nice to Haves
• Comfortable speaking in front of groups with authority
• Experience moderating large groups effectively without supervision
• Excellent organizational skills.
• Comfortable with Microsoft Office Software (Excel, Word, Outlook)
• Familiar with game design theory and development process for video games.
• Experience conducting research on Live Ops titles from at least one gaming platform, ideally Mobile.
• Genuinely enjoy gaming in all forms.
• Familiarity with analytics is a plus.
• Graduate degree is a plus.
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at recruitadmin@warnermedia.com.
Jobcode: Reference SBJ-gwe2by-54-221-69-42-42 in your application.