Sr. Technical Developer, Servicenow

Job Description

Delivering first-in-class content in the best and most engaging ways possible while equipping our people to do so requires an incredible amount of talent… and technology. The technology and operations group covers things like the company's data strategy, content delivery systems, master control operations, broadcast engineering, advertising technology, and the technology platform for HBO Max, while also supporting the everyday underpinnings of our company. Join our community of extraordinary team members who are truly building the tools that will run the future of entertainment.

Sr. Technical Developer, ServiceNow (SNOW)

Location: Burbank, NYC or Atlanta

The Company

The Job
The Sr. Technical Developer, ServiceNow position is responsible for critical application support and development for the Enterprise Technology, HR Solutions, and their business clients.

This position will perform requirements gathering, functional and technical design, development, testing, deployment, and operational support activities in support of the enterprise products used by the department. The work will be a mix of project work, enhancement work, and ongoing application support. This position will develop solutions on the ServiceNow (SNOW) platform, both within the SNOW HRSM (HR Service Management) scoped application and across the SNOW platform related to ITSM (IT Service Management) and other platform areas.

This will include management, configuration, and development of all standard and custom portal applications, Knowledge Base (KB), Case Management, custom form, custom workflow, and integration development and support. The position will support additional products and tools used within the department, including various AWS services, the .Net/SQL based applications, and custom applications built using python and JavaScript (AWS hosted). The role will attend client interviews and participate in stakeholder workshops. Upon establishment of the requirements, this position will use their technical and functional knowledge to design, configure, develop, testing, and deployment/cutover phases to implement to production. Overall technical architecture recommendations, detailed technical designs, learning new technologies, and internal evangelism are also expected.

The Daily
• Design, develop, support, and manage application code, configuration, tables, forms, user interfaces, workflows, and third-party integration components for the worker data platforms and account provisioning applications.
• Develop, supports, and manage application code, user interfaces, and third-party integration components, AWS applications, and other custom integrations including the AWS API, People Data services.
• Partner with user and Technology teams to define and capture business requirements, technical requirements, determines scope, and estimates the effort in the development of Technology requirements. Leads application development related activities while ensuring that appropriate governance exists for all delivery of technology solutions.
• Effort estimates and resource management experience.

Requirements
• Bachelors degree or equivalent work experience
• Minimum of 3 years' experience of SNOW development and configuration preferably within the HR Scoped application, with a SNOW partner.
• 3 years of technology experience supporting a complex application with integration points across other systems.
• Experience with complex integrations preferably between HCM, WFM, CMS, HR, Payroll, Time and Attendance and Financial systems (SAP).
• The Nice to Haves
• Experience with Relational Database development desired.
• Experience with AWS
• Experience with test-driven development, CI/CD, Agile practices, and tools
• Experience with JavaScript, JSON, and API programming strongly preferred.
• Proven experience with programming in a common development language such as Java, Python, Golang, C, C++, and API programming strongly preferred.

Jobcode: Reference SBJ-rje8y0-3-138-138-144-42 in your application.